Sears Owner Defies Thanksgiving Order

The day is for family, she tells head office

By Rob Quinn,  Newser Staff

Posted Nov 27, 2013 11:29 PM CST | Updated Nov 28, 2013 10:32 AM CST

(Newser) – If you want to go appliance shopping on Thanksgiving evening, forget about doing it at the Sears Hometown store in Plymouth, New Hampshire. Franchise owner Holly Cassiano says it only took a couple of seconds for her to decide to angrily reject the head office's order to open at 7pm Thanksgiving. "We are not going to let corporate retailers rule over our family values and take this away," she tells WMUR. "I value my employees enough that I wouldn't have them have to work on a day that's meant for family."

Cassiano plans to open up at 6am on Black Friday, and customers say they're fine with her decision to close for the holiday. "I think if she wants to not be here on Thanksgiving, she should go home and not be here Thanksgiving," says one local shopper. Cassiano—who sent a letter to Sears explaining her decision—says she has been told she will lose her bonus for the rest of the year. Her contract is up in a month and she plans to take Sears to court if the company takes her franchise agreement away, CBS reports. (Sears stores will also be closed in the three states that ban Thanksgiving shopping.)

Sears says Thanksgiving shopping is what customers want.
Sears says Thanksgiving shopping is what customers want.   (AP Photo/Damian Dovarganes, file)
In this Monday, May 14, 2012, file photo, shoppers walk into Sears in Peabody, Mass.
In this Monday, May 14, 2012, file photo, shoppers walk into Sears in Peabody, Mass.   (AP Photo/Elise Amendola, File)
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