Oops: Delta Website Glitch Doles Out Cheap Tickets

Airline will honor the discount prices

By John Johnson,  Newser Staff

Posted Dec 26, 2013 3:28 PM CST

(Newser) – Delta Air Lines had an inadvertent sale today, all thanks to a website glitch, reports Bloomberg. Lucky customers boasted on social media of scooping up round-trip flights across the country for about $50 at Delta.com before the company figured out what was happening. The good news for those customers is that Delta promises to honor the mistaken prices, reports CNN Money. A spokesperson wouldn't say how many errant tickets were sold or estimate how much Delta will lose.

The AP says the low, low prices were in effect for about two hours. Among the examples it cites: a round-trip fare from Cincinnati to Minneapolis for $25.05 and another from Cincinnati to Salt Lake City for $48.41. The regular price for each is more than $400. Another customer says she got tickets for Tallahassee to Los Angeles and back for $27 each way. Earlier this year, United had a similar glitch in which it accidentally gave away tickets for free.

A Delta Air Lines jet at Seattle-Tacoma International Airport.
A Delta Air Lines jet at Seattle-Tacoma International Airport.   (AP Photo/Ted S. Warren)
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