Many Windows Vista users have struggled to make the operating system work with their hardware, and emails released this week reveal that even Microsoft bosses had a tough time, PC World reports. The emails have been made public as part of a lawsuit that claims Microsoft deliberately misled consumers by slapping "Vista Capable" stickers on machines that weren't capable of running many of the system's important features.
"I personally got burnt," complained Mike Nash, now Microsoft's vice-president for product management. "I now have a $2,100 email machine." Another executive admitted that "even a piece of junk will qualify" to be labeled Vista Capable under the criteria the company was using. The lawsuit has been granted class-action status, meaning many of the owners of those pieces of junk could be in for a refund.