911 Dispatcher Demoted for Playing Video Games on Job He missed a shooting and hit-and-run By Newser Editors and Wire Services Posted Dec 29, 2015 6:10 PM CST 25 comments Comments (Shutterstock) (Newser) – A Florida 911 dispatcher has been reprimanded and demoted for playing video games on the job. The Palm Beach Post reported Tuesday that 52-year-old Charles Morris was demoted from training officer to dispatcher. The paper reports that an internal investigation conducted by the Palm Beach County Sheriff's Office revealed Morris played hand-held video games instead of dispatching 911 calls for a shooting and for a hit-and-run crash in October. Sheriff's spokeswoman Teri Barbera says Morris was reprimanded in early November. Morris has been employed with the sheriff's office since 2004.