Have an oval-shaped Instant Pot? Check the label before firing it up. In a statement, the Canadian company says it's received a "small number of reports" of overheating causing "localized melting damage to the underside" of its Gem 65 8-in-1 Multicooker, the only one of 14 Instant Pot models that is oval-shaped, per Consumer Reports. Consumers with that device are asked to check the batchcode on a silver label on the underside of the cooker. Those with batchcodes 1728, 1730, 1731, 1734, and 1746 should "immediately stop use of the product," Instant Pot says.
The company adds it will share additional steps in "the next few weeks." But that won't be soon enough for some frustrated customers. "There are countless people who have been waiting MONTHS since receiving this message as an email," a user commented on Instant Pot's Facebook statement before comments on the post were closed, reports CBS New York. Contrary to what the statement implies, "it's not a few customers" affected, the user added. (Crock-Pot recently went on the defensive over a TV show plot.)