Robotaxis Allowed to Expand Services in San Francisco

State commission gives 2 rival services the green light
By Newser Editors and Wire Services
Posted Aug 11, 2023 4:46 AM CDT
Robotaxis Allowed to Expand Services in San Francisco
A Waymo driverless taxi stops on a street in San Francisco for several minutes because the back door was not completely shut, while traffic backs up behind it, on Feb. 15, 2023.   (AP Photo/Terry Chea, file)

California regulators on Thursday approved an expansion that will allow two rival robotaxi services to operate throughout San Francisco at all hours, despite safety worries spurred by recurring problems with unexpected stops and other erratic behavior that resulted in unmanned vehicles blocking traffic, including emergency vehicles. The state's Public Utilities Commission voted to approve rival services from Cruise and Waymo to operate around-the-clock service. It will make San Francisco first major US city with two fleets of driverless vehicles competing for passengers against ride-hailing and taxi services dependent on humans to operate the cars, the AP reports.

It is a distinction that San Francisco officials didn't want, largely because of the headaches that Cruise and Waymo have been causing in the city while testing their robotaxis on a restricted basis during the past year. But it ended in a major victory for Cruise—a subsidiary of General Motors—and Waymo—a spinoff from a secret project at Google—after spending years and billions of dollars honing a technology that they believe will revolutionize transportation. Both companies view approval of their San Francisco expansions as a major springboard to launching similar services in other congested cities that would benefit from a technology that they contend will be more reliable, convenient, and cheaper than ride-hailing and taxi services reliant on human drivers.

Cruise has been testing 300 robotaxis during the day when it can only give rides for free, and 100 robotaxis at night when it has been allowed to charge for rides in less congested parts of San Francisco for the past 14 months. Waymo has been operating about 100 of the 250 robotaxis it has available to give free rides to volunteers and employees throughout San Francisco. In an illustration of the backlash against the robotaxis, the Public Utilities Commission meeting drew an audience that packed the auditorium where the meeting was unfolding. Meanwhile, people stood in a long line outside in hopes of getting inside before the vote. During five-and-half hours of public comments at Thursday's meeting, many speakers derided the robotaxis as annoying nuisances at best and dangerous menaces at worst.

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Others vented their frustration about San Francisco being transformed into a "tech playground" and the equivalent of an "ant farm" for haphazard experimentation. Supporters of the robotaxis stepped up to passionately defend the technology as a leap forward that will keep San Francisco on the cutting edge of technology, while helping more disabled people who are unable to drive to get around town and reducing the risks posed by drunk driving. One speaker predicted that unleashing the robotaxis would create a tourist attraction that could become as popular as rides on the fabled cable cars that have been navigating the city's streets for 150 years.

(More self-driving car stories.)

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