Macy's to Close 150 Stores as It Pivots to Luxury

Announcement comes weeks after department store chain said it would cut workforce by 3.5%
By Newser Editors and Wire Services
Posted Feb 27, 2024 9:50 AM CST
Macy's to Close 150 Stores as It Pivots to Luxury
A Macy's department store is in Bay Shore, Long Island, New York, on Tuesday, Dec. 12, 2023.   (AP Photo/Ted Shaffrey, File)

Macy's will close 150 stores over the next three years, 50 of them by the end of 2024, the department store said Tuesday after posting a fourth-quarter loss and declining sales, per the AP. At the same time, the company signaled a pivot to luxury. It said it would open 15 of its higher-end Bloomingdale's stores and 30 of its luxury Bluemercury cosmetics locations. While adjusted net income and revenue topped Wall Street expectations, Macy's offered a muted outlook for the year. Shares were essentially flat before the opening bell. The department store chain faces a proxy fight from Arkhouse Management, which nominated a slate of nine directors for election to Macy's board last week. Last month, Macy's rejected a $5.8 billion takeover offer from the hedge fund and Brigade Capital Management, an investment manager.

Activist investors and pressure to increase sales are just two critical issues facing new CEO Tony Spring, who succeeded Jeff Gennette earlier this month. "We are making the necessary moves to reinvigorate relationships with our customers through improved shopping experiences, relevant assortments, and compelling value," said Spring in a statement. Even before the pandemic, department stores were facing intense competition from online rivals. Neiman Marcus and JCPenney both filed for Chapter 11 bankruptcy protection. Macy's is maneuvering to shore up sales by accelerating the expansion of small-format stores that can provide more convenience to its customers. It announced plans in October to add up to 30 small-format locations through the fall of 2025, bringing the total number to roughly 42. The next round of expansion starts in the fall.

Yet Macy's is still cutting jobs to bring down its costs. In January, Macy's said it would trim about 3.5% of its total workforce, roughly 2,350 employees, and the iconic department store is closing five locations. Arkhouse and Brigade offered $21 for each of the remaining shares in Macy's they don't already own. Macy's said it had concerns about the financing plan and the value of the offer. Last week, Macy's said it was seeking additional financing information from Arkhouse and Brigade to potentially advance talks with its board. Rather than providing that additional information, Macy's said Arkhouse sought to extend its director nomination window by 10 days. Macy's had a quarterly loss of $71 million, or 26 cents per share. Adjusted for one-time charges, Macy's made $2.45 per share, topping Wall Street projections for $1.98, according to FactSet. (More Macy's stories.)

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