BlackBerry’s newest model, the Storm, has provoked frustration among users over bugs and bad design choices, MSNBC reports. Though the phone gained favorable early impressions for its “clickable” touchscreen, BlackBerry-related websites have recently been buzzing with criticism, as many have found writing email on the screen to be a slog. “You can type quickly or accurately, but not both,” said one analyst.
Besides responsiveness issues, the fact that there are three different on-screen keyboards—one for “landscape” mode and two options for “portrait” mode—has been criticized as an unnecessary complication. Meanwhile, the accelerometer, which manages the switch between the two views, will respond slowly to deliberate shifts and unexpectedly switch when users are attempting to keep it stationary.