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Amazon Goes Orwellian on Kindle

Company deletes customers' downloads of 1984, Animal Farm

By Rob Quinn,  Newser Staff

Posted Jul 18, 2009 6:45 AM CDT

(Newser) – Amazon turned into Big Brother this week after mistakenly selling pirated copies of George Orwell's 1984 and Animal Farm to Kindle users, Ars Technica reports. The company, without warning, remotely deleted the books from customers' devices after discovering the publisher didn't have the rights to sell them. Customers who lost books mid-read were furious at the intrusion.

"Of all the books to recall,” one customer says. “I never imagined that Amazon actually had the right, the authority or even the ability to delete something that I had already purchased." Amazon—whose terms of sale appear to prohibit deleting books after sales are made—says it is changing its systems "so that in the future we will not remove books from customers' devices in these circumstances."

Edmond O'Brien  and Jan Sterling are seen, during the filming of an adaptation of George Orwell's novel, '1984'.
Edmond O'Brien and Jan Sterling are seen, during the filming of an adaptation of George Orwell's novel, '1984'.   (Getty Images)
If this Kindle breaks, I won%u2019t buy a new one, that%u2019s for sure,%u201D  says one customer whose copy of 1984 was yanked from the device.
"If this Kindle breaks, I won%u2019t buy a new one, that%u2019s for sure,%u201D says one customer whose copy of 1984 was yanked from the device.   (AP Photo/Mark Lennihan)
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As a Kindle owner, I’m frustrated. I can’t lend people books and I can’t sell books that I’ve already read, and now it turns out that I can’t even count on still having my books tomorrow.
- Bruce Schneier, chief security technology officer for British Telecom

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COMMENTS
Showing 3 of 7 comments
riffran
Jul 19, 2009 8:46 AM CDT
followed by your usual foul beligerant ones
Silverbow7
Jul 18, 2009 11:54 AM CDT
I see lawsuits ahead...I mean, if it's still allowed.
kyleleitch
Jul 18, 2009 8:31 AM CDT
I wonder how many kindle owners have an iPhone...

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