McDonald's

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A Drive-Thru Worker Just Redefined Customer Service

He jumps out window to save unconscious customer in SUV

(Newser) - McDonald's employee Pedro Viloria doesn't typically jump through the drive-thru window, but a shocking moment during his Tuesday breakfast shift in Doral, Florida, led him to do just that. Now, he's being deemed a hero for his quick actions. Mashable reports that after handing over an order... More »

McDonald's Explains Its Anti-Trump Tweet

Corporation says its account was compromised

(Newser) - Is McDonald's anti-Trump? It briefly appeared so Thursday morning when a tweet insulting the POTUS was posted and even pinned to the top of the McDonald's corporate Twiitter feed, but the tweet was quickly deleted and McDonald's said its account had been "compromised." The Hill... More »

McDonald's Is Making Ordering Less 'Stressful'

Chain is testing mobile order-and-pay app before national rollout

(Newser) - McDonald's has started testing mobile order-and-pay after acknowledging the ordering process in its restaurants can be "stressful." The company says it will gather feedback from the test before launching the option nationally toward the end of the year, the AP reports. It says mobile order-and-pay is now... More »

McDonald's Dropped 500M Transactions in 5 Years

But fast-food giant says it has a plan to win customers back

(Newser) - McDonald's says it's lost 500 million customer transactions in the US since 2012 and plans to use deals to help win people back. The world's biggest burger chain said Wednesday during its investor day in Chicago that much of that business was lost after it did away... More »

Weird Part of McDonald's Straw-Redesign Stunt: 'It Works'

Two top engineering firms went at it

(Newser) - A new McDonald's marketing stunt has managed to catch the attention of tech and food blogs because of its weird premise: the redesign of the humble straw. The chain hired two respected engineering firms—people behind Google, NASA, and DARPA projects—to build a straw that allows for the... More »

McDonald's Is Giving Away 10K Bottles of Big Mac Sauce

Bigger, smaller Macs to be launched Thursday

(Newser) - To get you to come into McDonald's and buy new versions of its Big Mac, the chain is giving away 10,000 bottles of its trademark special sauce for people to use at home, the AP reports. The move is to celebrate the introduction of the Mac Jr. and... More »

McDonald's Is Brewing a McCafe Makeover in 2017

Watch out, Starbucks and DD: McCafe is getting major overhaul

(Newser) - When McDonald's rolled out its McCafe in 2009 , it ramped up caffeinated competition, notably with Starbucks. But sales of McDonald's coffee products have been stagnating since that initial jolt, per Crain's Chicago Business , with Nick Karavites, a Chi-Town owner of 18 McDonald's, revealing his own mixed... More »

Behold, Mickey Dee's Latest: the 'McVatican'

Controversial new Golden Arches opens a stone's throw from St. Peter's Square

(Newser) - Pope Francis might have a job for life, but residents of Vatican City with less job security can now fall back on flipping burgers: As NBC News reports, there's a new McDonald's in town, and this one is controversially located on Vatican-owned property a stone's throw from... More »

Man Sues McDonald's Over Extra Value Meal That Isn't

Lawsuit claims meal deal costs 41 cents more than a la carte option

(Newser) - If there's one thing all Americans can count on in this crazy world, it's that a McDonald's Extra Value Meal will deliver exactly what it promises: extra value. Or so we thought. An Illinois bus driver is suing McDonald's and a local franchisee for tarnishing the... More »

McDonald's Will Start Delivering Next Month

But only in Florida

(Newser) - Pretty soon, Florida Man won't even have to leave his house to get a Big Mac. USA Today reports McDonald's is going to try out delivery service in Orlando, Tampa, and Miami starting next month. The service will be available from nearly 200 restaurants via the UberEATS website... More »

'All I Got Was a Plaque': Big Mac Creator Dies

Jim Delligatti started selling his burger for 45 cents

(Newser) - When he put two beef patties, lettuce, cheese, pickles, onions, and a "special sauce" on a double-sliced sesame seed bun, Michael "Jim" Delligatti could've had no idea that he'd just created what would become America's most famous burger. The McDonald's franchisee from Pennsylvania never... More »

Why Folks May Now Feel Like Royalty at McDonald's

Chain announces table service, self-order kiosks, other upgrades

(Newser) - You deserve a break today. No, really, don't get up—a McDonald's server will bring your Big Mac right to you. That was the Thursday announcement from the company's execs, who said the new table-service option they're offering will help transform Mickey Dee's into a... More »

These 7 Countries Have No McDonald's Locations

How is that even possible?

(Newser) - McDonald's is currently fighting for its right to serve Big Macs near two Italian landmarks, but the Telegraph reports that 10 countries have already won their burger battle against Mickey D's. A sampling: More »

'Billionaire' Killed in Apparent Murder-Suicide at McDonald's

Valerie Dowden Wells starred in CMT's 'Bayou Billionaires'

(Newser) - A star of CMT's short-lived reality-TV show Bayou Billionaires has died in an apparent murder-suicide. Police say Valerie Dowden Wells, 47, was attempting to exit a McDonald's parking lot in Shreveport, La., when she was shot multiple times in her car around 4pm Monday. Her car then "... More »

One Italian City Has Declared War on McDonald's

Florence says its Duomo is beautiful enough without a set of golden arches

(Newser) - “It would be as if a beautiful woman, dressed perfectly, decided to go out with one finger stuck up her nose." That's the take of one resident in Florence, Italy, where the Telegraph reports McDonald's is fighting to open a restaurant near the city's famous... More »

Couple Passes Out in Florida McDonald's Drive-Thru Line

The driver, a sex offender, was arrested and charged with DUI

(Newser) - A couple was found passed out in the middle of the drive-thru at a Florida McDonald's Tuesday night, the Miami Herald reports. They ordered food at the drive-thru speaker around 10:30pm but never made it to the window to pick up their order. An employee went to check... More »

Creepy Clowns Are Making Life Hard for Ronald

The McDonald's mascot is lying low for the time being

(Newser) - Likely hoping to avoid scaring children or being shot at , Ronald McDonald will be keeping a "low profile" until this international creepy clown epidemic is sorted out, the AP reports. In a statement released Tuesday, McDonald's says it will be "thoughtful in respect to Ronald McDonald's... More »

McDonald's Sued for Allegedly Ripping Off Dead Graffiti Artist

McDonald's graffiti decor bears a resemblance to work of Dash Snow

(Newser) - McDonald's is being sued for allegedly appropriating the work of a deceased graffiti artist without his estate's permission, Consumerist reports. According to Artnet , Dash Snow, who went by the tag SACE, was known for spray painting high-profile locations like the Brooklyn Bridge and even clothes being worn by... More »

'Hands Off My Buns': McDonald's Workers Allege Sex Harassment

In one case, employee says supervisor rubbed his genitals on her

(Newser) - Workers once swarmed McDonald's to protest low wages. At lunchtime on Thursday, workers in more than 30 US cities will protest another gripe: sexual harassment. Some 15 sexual harassment complaints from eight states have been filed against McDonald's and its franchises in the past month, alleging employees were... More »

Cops: Woman Late for Work Invented Knife-Wielding Clown

But then apparently forgot to appear unnerved by fake incident

(Newser) - Police say an 18-year-old Ohio woman lied about being attacked by a knife-wielding clown as an excuse for being late for her job at McDonald's, reports WCPO-TV . Police in the Cincinnati suburb of Reading say 18-year-old Alexsandra Conley said someone dressed like a clown jumped a fence Saturday, waved... More »

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