airline industry

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Inaugural Icelandair Flight Ruined by Bad Smell

'Rubber smell' gets celebratory flight diverted

(Newser) - Icelandair was supposed to fly its first flight from Philadelphia to Reykjavik overnight. Instead, the flight ended up being diverted to Boston early Wednesday thanks to what the airline is calling an "unusual" smell, ABC News reports. Pilots decided to land after they couldn't determine what was causing... More »

Canada to Treat Airline Passengers Like 'People,' Not 'Numbers'

Ban on removing passengers from overbooked flights to be put in place

(Newser) - No one who has bought a ticket for a domestic or international flight in Canada will be allowed to be removed because of overbooking under a new passenger bill of rights, the country's transportation minister announced this week. Minister Marc Garneau says the shoddy treatment of air passengers outlined... More »

Lawmakers Threaten Airlines With Legislative Action

If airlines don't fix their problems, lawmakers may do it for them

(Newser) - “If changes aren’t made by the next hearing, I can assure you, you won’t like the outcome,” Rep. Bill Shuster told representatives from four US airlines Tuesday. The Hill reports United, Alaska, American, and Southwest were being questioned by the House Transportation and Infrastructure Committee following... More »

Least Favorite Airline in US May Not Be Who You Think

It's Spirit, not United

(Newser) - And the airline US passengers hate most is ... Spirit? Yes, the budget carrier came in last on the American Customer Satisfaction Index for the third consecutive year, despite quite a bit of recent negative publicity for fellow airline United. The customer interviews stopped being collected in March, before United's... More »

United Will No Longer Boot Seated Passengers for Crew

Airline changes policy to avoid another boarding fiasco

(Newser) - United Airlines is changing its policy to try to prevent a repeat of last week's boarding disaster . The bad news: United employees who need a seat still get priority. The good news: You won't be yanked out of your seat to make room for them. Under the shift,... More »

Flier's Rage Over Blanket Fee Gets His Flight Diverted

Hawaiian Airlines flight makes unscheduled landing at LAX

(Newser) - An outraged passenger caused a plane to be diverted—all over a $12 blanket fee. The brouhaha began shortly after the Honolulu-bound Hawaiian Airlines flight left Las Vegas on Wednesday morning, KHON reports. The 66-year-old man complained of being cold, asked for a blanket, learned the price, and demanded to... More »

'Cheapest Ever' Flights Get You to Europe for $65

But Norwegian Air will only be offering a limited number of them

(Newser) - This could be the summer to go to Europe, so long as you live in the Northeast. Norwegian Air International is launching $65 one-way flights on 10 routes between Europe and the US this summer, using the smaller Boeing 737 Max. There are three points of departure stateside: Bradley International,... More »

Latest Turbulence in the Skies: Kid-Free Zones on Planes

Some say they're great, others say they're discriminatory

(Newser) - You can now fly on one of India's largest airlines without fear you'll get stuck in front of a screaming baby or a kid who likes to kick seats. IndiGo is the latest airline to offer "Quiet Zones" on each of its flights, with two sections of... More »

People in Plane Crashes Keep Risking Their Lives for Their Luggage

And they really need to stop doing that

(Newser) - Everyone involved in the airline industry is "apoplectic" about a video showing passengers on an Emirates Airline flight that crash landed in Dubai on Wednesday grabbing their luggage before evacuating, even as the cabin fills with smoke, Bloomberg reports. Everyone successfully escaped before the plane burst into flames, but... More »

Airline's Jet Nearly Impounded Over $680 Debt to Customer

4 years after a 22-hour flight delay, traveler still hadn't been reimbursed

(Newser) - An airline nearly had one of its jets, worth "tens of millions" of dollars, impounded Friday because it wouldn't pay a customer the $680 it owed her for a delayed flight, NBC News reports. The EU requires airlines to reimburse travelers for delays depending on their length. A... More »

Alaska Air Deal Makes It Bigger Than JetBlue

Airline strikes deal to buy Virgin America

(Newser) - Alaska Air will leapfrog JetBlue to become the nation's fifth-largest airline after striking a deal to buy Virgin America, reports the Seattle Times . Alaska Air announced the deal Monday morning after what the Wall Street Journal reports was a "frenzied" bidding war with JetBlue, one that resulted in... More »

Women Land Plane in Country That Doesn't Allow Them to Drive

They're Royal Brunei Airlines' first all-female pilot crew

(Newser) - Royal Brunei Airlines' first all-female pilot crew landed in Saudi Arabia last month to celebrate Brunei's National Day. It was a bit of an ironic moment—a fact not lost on the Telegraph , which states it highlighted "the absurdity of laws preventing women from driving cars." Women... More »

US, Cuba Will Have Commercial Flights Again

The countries signed a deal for up to 110 daily flights on Tuesday

(Newser) - The United States and Cuba signed a deal Tuesday restoring commercial air traffic for the first time in five decades, allowing dozens of new daily flights to bring hundreds of thousands more American travelers a year to the island as early as this fall, the AP reports. Immediately after the... More »

For Fliers, 2015 Was an Unbelievably Safe Year

No fatal jetliner accidents happened globally

(Newser) - It once seemed impossible, but the airline industry has finally pulled off a long-sought-after global goal: It got through an entire year without a single jetliner fatality due to pilot snafus, plane malfunctions, and/or weather conditions, per the Wall Street Journal . Stats issued by the International Air Transport Association called... More »

Lawmaker Vows to Fight Ever-Shrinking Airline Seats

'Consumers are tired of being squeezed both physically and fiscally by airlines'

(Newser) - Cramped airline passengers, Steve Cohen speaks for you. The representative from Tennessee plans to introduce the Seat Egress in Air Travel Act on Thursday, USA Today reports. According to Consumerist , Cohen doesn't want to see airline seats continue to get smaller. The SEAT Act would force the FAA to... More »

Get Excited, Fliers: Free Snacks Are Back

American is the latest airline to bring back some small perks

(Newser) - After 15 years of near austerity, US airlines are restoring some small perks for passengers crammed into coach. Don't expect ample legroom or free checked bags. But fliers will find improved snacks, a larger selection of free movies, and—on a few select routes—the return of free meals.... More »

Lawmaker to Airlines: Don't Even Think About 'Pee Fees'

Illinois rep's bill looks to ban any future fees for bathroom, crack down on baggage fees

(Newser) - Your typical airline passenger is stuck in a cramped box several miles in the air—already peeved by baggage fees , reduced legroom , and a generally miserable experience—so why not, when nature calls, hit them with another fee to hit the bathroom? Ryanair floated the idea in 2010, disastrously , but... More »

Flight Attendant Who Wouldn't Serve Booze Suspended

Muslim woman files discrimination complaint

(Newser) - A flight attendant who stopped serving passengers alcohol after she converted to Islam says things were going perfectly until a colleague complained. Charee Stanley says that after she found out that her faith didn't allow her to serve booze, her supervisor at ExpressJet suggested that she work out an... More »

Drunk Co-Pilot Was 7 Times Over Legal Limit

And the pilot wasn't exactly sober

(Newser) - Too drunk to fly, and possibly too drunk to walk: A co-pilot who went on a drinking binge with three other airBaltic crew members hours before a flight was found to have a blood alcohol level around seven times the legal limit, the BBC reports. The 38-year-old told a court... More »

Airline Says It Has to Weigh You Before You Fly

Uzbekistan Airways brings in 'special weighing machines'

(Newser) - Uzbekistan Airways has introduced what it says are "special weighing machines" at departure gates—and you need to get on one before you fly. In a press release , the Central Asian airline says that under International Air Transport Association regulations, "airlines are obliged to carry out the regular... More »

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