airline industry

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Delta: Don't Bring Emotional Support Animals on Long Flights

Service puppies are also banned

(Newser) - If you're planning a flight longer than eight hours, Delta Air Lines says you can't bring an emotional-support animal with you. The rules for pups are getting tighter, too. Neither support animals nor trained service animals will be allowed on any Delta flights if they are under 4... More »

Passenger Injured by Obese Fellow Flyer, Suit Claims

A man who flew British Airways two years ago is now suing the company

(Newser) - A plane passenger who flew British Airways from Bangkok to London nearly three years ago is now suing the airline over claims being seated beside an obese person has left with him lasting physical injuries. Per USA Today , Stephen Prosser told UK court officials that he was on a January... More »

Southwest Diverts From Policy That's Part of Its 'DNA'

No more peanuts on flights beginning Aug. 1

(Newser) - Get your free peanuts while you can. Beginning Aug. 1, Southwest Airlines will stop serving the complimentary snack offered on flights since the airline's founding in the 1960s, according to a rather wistful Monday statement. "Peanuts forever will be part of Southwest's history and DNA," the... More »

One Airline Just Ditched Windows in First Class

Emirates Airlines is giving them 'virtual windows' instead

(Newser) - This may not be good news to white-knuckle flyers, but Dubai-based Emirates Airlines is testing a new kind of flight experience—one without windows. Instead of looking through actual windows, passengers in the first-class cabin of Emirates’ newest Boeing 777-300ER aircraft will view the outside via images projected by fiber-optic... More »

Airline CEO Offers 'Heartfelt Apologies' for Claim on Women

Qatar Airways' Akbar Al Baker originally said his job was too tough for a female to take on

(Newser) - The head of Qatar Airways is backpedaling after saying it takes a man to do his job. Akbar Al Baker attended Tuesday's annual meeting of the International Air Transport Association in Sydney, Australia, where he was named as the organization's new chairman. But it was his response to... More »

Airlines Apparently Caving to China's 'Orwellian Nonsense'

But major US airlines, including American, Delta, United, have not

(Newser) - International airlines are obeying Beijing's demands to refer to Taiwan as a part of China, despite the White House's call this month to stand firm against "Orwellian nonsense." The AP found 20 carriers, including Air Canada, British Airways, and Lufthansa, now refer to Taiwan as a... More »

White House to China: Cut the 'Orwellian Nonsense'

Squabble brewing over Beijing's demand that airlines zap Taiwan references on websites

(Newser) - The Trump administration is again throwing down with Beijing, this time after China's aviation bureau sent letters to 36 foreign airlines demanding that references to the sovereignty of Taiwan, Hong Kong, and Macau be zapped from their websites. Those airlines included American carriers, and the White House response on... More »

Report Raises Safety Questions About Allegiant Air

'60 Minutes' reports on maintenance issues, mid-air breakdowns

(Newser) - In the summer of 2015, Allegiant Air had a number of in-flight breakdowns—on one day in particular, there were five such problems. Between the beginning of 2016 and the end of October 2017, a 60 Minutes investigation uncovered more than 100 serious mechanical incidents the airline experienced: from hydraulic... More »

Southwest, American to Pay Bonuses After Tax Bill

And also order more planes

(Newser) - Airlines are sharing some of their tax-law windfall with employees and Boeing, the AP reports. American and Southwest said Tuesday that they will pay employees bonuses of $1,000 each, a gesture that American said would cost $130 million. Southwest also said that it exercised options to buy more new... More »

NAACP: Flying American May Be 'Unsafe' for Black People

Group issues national advisory for travelers

(Newser) - In a highly unusual move, the NAACP has issued a national advisory warning travelers, particularly African-Americans, that they may face "disrespectful, discriminatory, or unsafe conditions" on American Airlines flights. In what it labels examples of "possible racial bias," the advisory issued Tuesday describes a black man forced... More »

Airline's Demise Leaves 110K Overseas, Mid-Trip

They will be brought back to the UK via chartered planes

(Newser) - Monarch Airlines, the fifth-largest airline in the UK, has collapsed, leaving 860,000 people with canceled tickets for upcoming trips and 110,000 people overseas, mid-trip. Those 110,000, who are spread across at least 33 airports in 11 countries, will be returned to the UK via 34 chartered planes... More »

New Airline Is Apparently for 'Stereotypical Millennials'

Organic juice, VR among Joon's perks

(Newser) - A new airline is boasting of virtual reality headsets and vitamin-enriched fruit juices aboard its flights in an effort to appeal to millennials—or rather "the stereotypical millennial," notes Mashable . Air France has launched the airline Joon, which will begin offering cheap European flights in December and longer... More »

3 Airlines Say US Has Lifted Laptop Ban

Emirates, Etihad, Turkish Airlines exempted

(Newser) - Emirates and Turkish Airways said Wednesday they have been exempted from a US ban on laptops in airplane cabins, joining Abu Dhabi-based Etihad in satisfying American security concerns that had cut into the long-haul carriers' business. It remains unclear how the airlines addressed fears that ISIS or other groups might... More »

Inaugural Icelandair Flight Ruined by Bad Smell

'Rubber smell' gets celebratory flight diverted

(Newser) - Icelandair was supposed to fly its first flight from Philadelphia to Reykjavik overnight. Instead, the flight ended up being diverted to Boston early Wednesday thanks to what the airline is calling an "unusual" smell, ABC News reports. Pilots decided to land after they couldn't determine what was causing... More »

Canada to Treat Airline Passengers Like 'People,' Not 'Numbers'

Ban on removing passengers from overbooked flights to be put in place

(Newser) - No one who has bought a ticket for a domestic or international flight in Canada will be allowed to be removed because of overbooking under a new passenger bill of rights, the country's transportation minister announced this week. Minister Marc Garneau says the shoddy treatment of air passengers outlined... More »

Lawmakers Threaten Airlines With Legislative Action

If airlines don't fix their problems, lawmakers may do it for them

(Newser) - “If changes aren’t made by the next hearing, I can assure you, you won’t like the outcome,” Rep. Bill Shuster told representatives from four US airlines Tuesday. The Hill reports United, Alaska, American, and Southwest were being questioned by the House Transportation and Infrastructure Committee following... More »

Least Favorite Airline in US May Not Be Who You Think

It's Spirit, not United

(Newser) - And the airline US passengers hate most is ... Spirit? Yes, the budget carrier came in last on the American Customer Satisfaction Index for the third consecutive year, despite quite a bit of recent negative publicity for fellow airline United. The customer interviews stopped being collected in March, before United's... More »

United Will No Longer Boot Seated Passengers for Crew

Airline changes policy to avoid another boarding fiasco

(Newser) - United Airlines is changing its policy to try to prevent a repeat of last week's boarding disaster . The bad news: United employees who need a seat still get priority. The good news: You won't be yanked out of your seat to make room for them. Under the shift,... More »

Flier's Rage Over Blanket Fee Gets His Flight Diverted

Hawaiian Airlines flight makes unscheduled landing at LAX

(Newser) - An outraged passenger caused a plane to be diverted—all over a $12 blanket fee. The brouhaha began shortly after the Honolulu-bound Hawaiian Airlines flight left Las Vegas on Wednesday morning, KHON reports. The 66-year-old man complained of being cold, asked for a blanket, learned the price, and demanded to... More »

'Cheapest Ever' Flights Get You to Europe for $65

But Norwegian Air will only be offering a limited number of them

(Newser) - This could be the summer to go to Europe, so long as you live in the Northeast. Norwegian Air International is launching $65 one-way flights on 10 routes between Europe and the US this summer, using the smaller Boeing 737 Max. There are three points of departure stateside: Bradley International,... More »

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