Apple Store

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French Man's Destruction of Apple Store Très Sophisticated

He was apparently upset about a refund

(Newser) - Geez, the French are even sophisticated while performing wanton acts of destruction. The Verge reports a young man was caught on video calmly and methodically wrecking up an Apple Store in France over a refund disagreement. The man used a steel ball—apparently the kind used in a French lawn... More »

Thieves Dressed as Employees Terrorize NYC Apple Stores

They've made off with nearly 100 iPhones since February

(Newser) - Thieves have stolen more than $55,000 worth of iPhones from New York City Apple Stores over the past four months by dressing as employees. The New York Post reports it started in February when a woman dressed like an Apple employee grabbed eight iPhones from an Apple Store on... More »

'Philly Jesus' Busted at Apple Store

His cross proved too burdensome: cops

(Newser) - A man who calls himself "Philly Jesus" has a new cross to bear: He was arrested at a Philadelphia Apple store on a trespassing charge, reports the AP . Philly Jesus, whose real name is Michael Grant, dresses like Jesus, preaches on sidewalks, and performs baptisms in city fountains. He... More »

Cops: Modern-Day Samurai Busted at Apple Store

The incident was posted to social media, of course

(Newser) - Authorities say a man was taken into custody after swinging a samurai sword inside an Apple store Friday in Manhattan. It happened shortly after 4pm local time at a store on Fifth Avenue. A police spokesperson says the man appeared to be emotionally disturbed. Officials say there were no reported... More »

Snowblower Cracks Glass at Apple Store: $450K Fix

The company cube in Manhattan gets roughed up

(Newser) - Try explaining this one to the boss: A snowblower banged into and shattered one of the 32-foot glass panels that form a cube outside the Apple Store in Manhattan, and 9to5Mac estimates the cost of replacement at $450,000. (That's based on the $6.7 million cost to install... More »

Coming to a Mall Near You: Google?

It's considering retail stores, but no word on where, or when

(Newser) - First Microsoft jumped on the retail-store bandwagon; now Apple stores could face another rival. Google is considering opening its own retail stores, sources tell the Wall Street Journal , but we may not see them for quite a while. An insider says the company may not move on the plan this... More »

Paris Apple Store Hit With $1.6M NYE Robbery

Police still on the hunt for 4 armed thieves

(Newser) - Four armed robbers stormed the Paris Apple store last night and made off with more than $1.6 million worth of products, the Daily Mail reports. The gunmen raided the store around 9pm, three hours after it closed, as police were busy preparing for the large crowds expected in the... More »

How Apple Trains Its 'Geniuses' to Play You

A look inside a profoundly weird and ambitious training manual

(Newser) - Being an Apple Store "genius" takes more than technical know-how—it takes a company-provided crash course in psychology. Over at Gizmodo, Sam Biddle got hold of the Genius Training Student Workbook, a stunning volume full of stringent rules on how to interact with customers and each other, up to... More »

AT&T Builds Huge Apple-Esque Store

Chicago store will be 10,000 square feet, show off more than phones

(Newser) - AT&T is revamping its retail strategy in grand style, with a new 10,000-square-foot flagship store on Chicago's "Magnificent Mile" that will show off not just phones and tablets, but fitness applications and even "smartcar" features, Bloomberg reports. Apple comparisons are inevitable, but "we are... More »

Bumbling Best Buy Getting Apple Makeover

Gadgets chain tests human focus

(Newser) - Struggling big box electronics giant Best Buy is taking a page from Apple's svelte playbook and testing a new strategy to turn its warehouse-like stores into more streamlined and intimate retail outlets, says the Wall Street Journal . A test store in Minnesota prominently features a Geek Squad-staffed Solution Central,... More »

How Apple Gets You to Touch Its Laptops

Each screen is angled at 70 degrees

(Newser) - Sure, you can mess with the computers for as long as you want—but Apple Stores aren't as casual as they seem. Everything is carefully measured, from the angles of laptop screens to employees' beard lengths. Every MacBook screen is calibrated—using an iPhone app, of course—to a... More »

Woman, 83, Sues Apple After Walking Into Glass Door

Evelyn Paswall wants $1M

(Newser) - "Apple wants to be cool and modern" with its nifty glass front doors, says the indignant lawyer for an 83-year-old woman who was foiled by those very doors, "but they have to realize that the elderly generation are their customers, too." Evelyn Paswall, the octogenarian in question,... More »

Steve Wozniak First in Line as iPad Arrives

Hundreds gather at Apple stores worldwide

(Newser) - The new iPad is here, and once again, Steve Wozniak is first in line for the latest Apple gadget. Sure, the Apple co-founder could get his hands on one without waiting in line, notes Mashable , but "it's become a ritual," he says in Los Angeles. "I... More »

Beijing Apple Store Egged After Botched iPhone Launch

Angry crowd is told 4S sale canceled

(Newser) - If notorious perfectionist Steve Jobs was still alive, today's bungled launch of the iPhone 4S in Beijing might have given him a heart attack. Would-be customers who waited all night in freezing temperatures became furious when Apple's flagship Beijing store abruptly announced that the phone would not go... More »

Why Apple Stores Work

Former boss of stores says it's all about customer relationships

(Newser) - Apple Stores’ success is about much more than Apple products; after all, you can get Macs, iPhones, and iPads elsewhere for less money. What draws customers is the fact that an Apple store is “more than a store to people,” writes Apple's former VP of retail, Ron... More »

Apple Closing Stores During Jobs Tribute Tomorrow

Don't count on getting in around 1pm ET

(Newser) - Apple is closing some retail stores for at least an hour tomorrow as the company pauses to celebrate the life of Steve Jobs, insiders tell the Wall Street Journal . Another source tells Reuters that Apple workers around the country will be invited to watch a video feed of the celebration... More »

5 Fake Apple Stores Outed in Single Chinese City

Two shops suspended during investigation

(Newser) - After an American blogger’s discovery of three fake Apple stores in a Chinese city, officials took action—and they uncovered 5 such stores in Kunming, the AP reports. Two of the stores have been suspended during the investigation, but officials couldn’t shut down the other three because they... More »

Fake Apple Stores Sprouting in China

Blogger uncovers ultimate Apple knock-off

(Newser) - Fake Apple products are common in China but some entrepreneurs have stepped it up a notch with entire fake Apple stores. Kunming-based blogger BirdAbroad stumbled across one such store, and found that its interior—and products—resembled the real thing so closely that she had to check online to make... More »

The Secrets of the Apple Store

Employee interactions are intensely controlled at retail giant

(Newser) - At a time when retail is suffering, one store continues to thrive: the Apple Store. To wit: The number of people who visited the 326 stores in one quarter outweighed the number of visitors to the four main Disney theme parks last year. Apple’s retail sales per square foot—... More »

Woman Sells First Spot in iPad 2 Line for $900

41 hours of waiting pays off ... at $22 an hour

(Newser) - A college student made $900 by selling her first-in-line spot in front of the Apple Store in midtown New York before the iPad 2 launch. Amanda Foote arrived at the store at 5pm Wednesday and sold the spot this morning to a guy who wanted the iPad with him for... More »

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