consumer complaints

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It's Looking Like a Record Year for US Airline Complaints

Consumer complaints doubled in first 5 months of 2023 compared to same period in 2022

(Newser) - Early data suggests this could be another record year for consumer complaints against US airlines. A report from the US Public Interest Research Group (PIRG), based on data from the Department of Transportation, finds complaints against US airlines more than doubled in the first five months of 2023 compared with...

Tennessee AG Isn't Shaking Off Ticketmaster's Swift Debacle

Jonathan Skrmetti looking into consumer complaints on Ticketmaster sales for singer's tour

(Newser) - The Ticketmaster fumble on Tuesday during sales for Taylor Swift's Eras Tour wasn't just an annoyance for fans—it was a bungle that's caught the attention of Tennessee's attorney general. At a Wednesday video news conference, AG Jonathan Skrmetti announced that, due to multiple consumer complaints...

FCC Targets Source of 77M Robocalls Per Day

Orders US phone companies to block calls asking about vehicle warranties

(Newser) - The FCC has ordered US phone companies to block millions of illegal robocalls advertising extended vehicle warranties, which were the largest source of consumer complaints to the FCC in each of the past two years, per CNN . More than 8 billion robocalls to US consumers since 2018 have claimed a...

KFC's Latest Ad Campaign Is Victim of Very Bad Timing

Fast-food chain pulls its 'Finger Lickin' Good' series amid coronavirus pandemic

(Newser) - One of the first lines of defense against the novel coronavirus is hand-washing , which doesn't bode well for KFC's latest ad campaign. The Drum reports that upward of 160 complaints have been registered with the UK's Advertising Standards Authority over the fast-food chain's recently launched series...

Lawsuits: Firms Scamming Folks WIth Student Loans

Illinois attorney general warns consumers about 'predatory' offers

(Newser) - Debt-settlement companies have long targeted people saddled with mortgages or credit card debt, promising more manageable monthly payments, settlements, or even complete loan forgiveness—but now these companies are targeting individuals bogged down with student loans, reports the New York Times . And these companies' tactics may not be on the...

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