HealthCare.gov Probably Won't Be Ready by Deadline
Insurers seek direct way to sign up customers
By Matt Cantor, Newser User
Posted Nov 13, 2013 7:55 AM CST
Health and Human Services Secretary Kathleen Sebelius testifies on Capitol Hill in Washington, Wednesday, Nov. 6, 2013.   (AP Photo/J. Scott Applewhite)

(Newser) – The Obama administration has pledged to get HealthCare.gov running smoothly by Nov. 30, but an insider tells the Washington Post that's looking like a pipe dream. For one thing, it can only deal with half the traffic it's supposed to handle—it runs into problems when 20,000 to 30,000 users try to get on simultaneously. Meanwhile, the top contractor behind the site, CGI Federal, has only been able to fix some 60% of the issues it's been working on. A health department official defends the progress: "The challenges we are addressing today are a snapshot of November 12, not November 30."

Those involved in the process say Americans will have to turn to other enrollment methods if they want quick access to ObamaCare. But the government is showing more confidence: This week, officials began emailing 275,000 people whose initial attempts at enrollment didn't work, urging them to give it another try, NBC News reports. In other HealthCare.gov news:

  • Insurance companies are looking to take matters into their own hands, asking the government for a way to bypass the system to take on those who qualify for subsidies. That would require access to federal information on people's subsidy entitlements, and officials are worried about privacy violations. Another option: Americans could estimate their subsidies with their insurers, leaving federal officials to confirm the figures in the future, the New York Times reports.
  • Senators, led by Democrat Kay Hagan of North Carolina, are pressing for an independent investigation into the site's problems. In a letter obtained by Fox News, they're calling on the Government Accountability Office and the health department's inspector general to take action: "Taxpayers are owed a full and transparent accounting of how the vendors contracted to build the site failed to launch it successfully."

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ghinthorn
Nov 13, 2013 1:09 PM CST
It's time to scrap this. We need to return the federal government to merely its constitutionally defined roles and running health insurance/care is definitely not one of them.
trailmix
Nov 13, 2013 12:48 PM CST
I live in a State that set up the exchange, I signed up last night. So many people are blaming President Obama, but it's the Governors that refused to set up the exchange in their state they screwed you over, NOT the President.
hog_one
Nov 13, 2013 12:07 PM CST
I just can't help myself with this one. I seem to recall a few posters on this site stated that the Healthcare.gov website would be fixed in a week, then it was two weeks then came a month. I don't have to name them, after all you know who you are and those that read alot of the post also know. But I just can't help myself............told you sooo. When I see the 'dislikes' I'll know how many it was. If you want a laugh, check this one out: http://screen.yahoo.com/comedy-central/obamacare-enrollment-troubles-050000623.html