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WEDNESDAY, NOVEMBER 25, 2009
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 ANALYSIS 
8

Twitterers Aren't Sticking With It

High proportion of Twitter quittersi mean 'Oprah effect' is overstated

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(Newser) – Twitter's sign-up figures are skyrocketing but the site's reach will remain limited to less than a tenth of online consumers unless it can reduce the proportion of quitters, Neilsen exec David Martin tells AdAge. Over 60% of people who get a Twitter account soon abandon the service, according to Neilsen figures, meaning that surges in user numbers like the recent "Oprah effect" are hugely overstated.

"Twitter has really big hype—it's the hype that much bigger sites like MySpace or Facebook had when they were coming up. But it's just not going to live up to that hype in the long run, audience-wise, if it can't get retention up," said Martin. He noted the bigger sites managed to boost retention figures up from 40% to 60%, while Twitter's have not passed 40%.

Twitter's reach will never exceed more than 10% of online consumers, according to Neilsen Online's user numbers.
Twitter's reach will never exceed more than 10% of online consumers, according to Neilsen Online's user numbers.   (AP Photo/Twitter)
Oprah Winfrey is seen with Evan Williams, CEO of Twitter, during a live broadcast of
Oprah Winfrey is seen with Evan Williams, CEO of Twitter, during a live broadcast of "Oprah Fridays Live" earlier this month in Chicago.   (AP Photo/Harpo Productions, Inc., George Burns)
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If people continue to stay engaged and are compelled to stay on the site, there's no reason that engagement shouldn't go up. But it's yet to be seen. - David Martin, vice-president for primary research at Neilsen Online

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8 comments
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Nwambe
Apr 29, 09 6:18 AM CDT
That's because Twitter's a stupid, stupid site that only allows 140 characters for you to say what you want. And nothing else, of course. Ridiculous. Reply
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nick
Apr 29, 09 6:51 AM CDT
Hopefully, Twitter has Jumped The Shark. Reply
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skeptik
Apr 29, 09 8:19 AM CDT
Maybe people are getting a life? Reply
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Robert_Dada
Apr 29, 09 8:23 AM CDT
A passing fad... Reply
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EddyTeach
Apr 29, 09 9:32 AM CDT
It's the Internet's macarena. This time, however, I'll be able to say that I never participated. Reply
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