Airline Sued for $5M Over Lost Bag Flyer: American refused to return $25 luggage fee By Rob Quinn, Newser Staff Posted Jul 23, 2010 1:40 AM CDT Updated Jul 23, 2010 6:29 AM CDT 20 comments Comments A n American Airlines sign listing the fees for checked baggage is shown at Seattle-Tacoma International Airport. (AP Photo/Ted S. Warren) (Newser) – Airlines that lose people's bags shouldn't be charging them for the service, says an angry passenger suing American Airlines. Danielle Covarrubias has launched a $5 million class action suit against the airline, complaining that after it lost her bag containing $800 in possessions managers refused to refund her $25 baggage fee, ABC News reports. "American Airlines is just another example of how companies have forgotten about customer service," said Covarrubias. "When American charges a fee for a baggage service it should deliver your bag, unharmed, or give you a refund." A spokesman for the airline said the company is reviewing the lawsuit, the first of its kind since American introduced baggage fees.