airlines

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United Passenger Forced to Hold Toddler Entire Flight

Airline apologizes after reselling seat at last minute

(Newser) - United Airlines is apologizing yet again after a mom was forced to hold her 2-year-old son for a 3.5-hour flight—because the airline gave away his seat. Shirley Yamauchi, 42, says she paid nearly $2,000 for two tickets for herself and her son, Taizo, to fly from Hawaii... More »

Airline Wouldn't Let Disabled Man Board. He Found a Way

'I just had to ignore them ... or I could not go back to Osaka': Hideto Kijima

(Newser) - A Japanese airline has apologized for making a wheelchair user hoist himself up a staircase from the tarmac to board his flight. Hideto Kijima faced the problem earlier this month while returning to Osaka from the southern island of Amami with friends, the AP reports. Vanilla Air, the budget affiliate... More »

American Airlines Lost the Wrong Guy's Bags

Golfer Michael Buttacavoli withdrew from chance at US Open after his clubs misplaced

(Newser) - To compete in the qualifying rounds for the US Open, you sort of need your golf clubs—which is why one pro golfer is fuming at American Airlines for his now-squashed chances to make the cut. USA Today reports Michael Buttacavoli withdrew Monday from his last chance to play in... More »

United's New Flight: 18 Hours, Nonstop

Route from LA to Singapore would be world's longest nonstop from US

(Newser) - The appeal of the nonstop flight is a great one, and United Airlines has just come up with the most extreme one of all for travelers in the US: an 18-hour flight from Los Angeles to Singapore, Fortune reports. The 8,700-mile flight, set to begin in October, will take... More »

Your Face May Be All You Need to Board a Plane

JetBlue launching facial recognition program to make boarding speedier, more secure

(Newser) - "We’re rapidly moving toward a day when your fingerprint, iris or face will become the only ID you’ll need for any number of transactions throughout a given day." This from the COO of Delta Air Lines, which along with JetBlue is testing facial and fingerprint-recognition technology... More »

Canada to Treat Airline Passengers Like 'People,' Not 'Numbers'

Ban on removing passengers from overbooked flights to be put in place

(Newser) - No one who has bought a ticket for a domestic or international flight in Canada will be allowed to be removed because of overbooking under a new passenger bill of rights, the country's transportation minister announced this week. Minister Marc Garneau says the shoddy treatment of air passengers outlined... More »

Video of Agent Brings United's Latest Apology

She threatened to cancel reservation because of recording, says passenger

(Newser) - United just can't catch a break : In the latest headache for the airline, a California man says a United counter agent in New Orleans threatened to cancel his reservation because he began recording his dispute with her. Navang Oza, 37, says he started filming the "rude" agent around... More »

Dad Won't Give Up Toddler's Seat, Delta Kicks Family Off Flight

Brian Schear refused to give up paid-for seat for different child on overbooked flight

(Newser) - "Did you know that the safest place for your child on an airplane is in a government-approved child safety restraint system (CRS) or device, not on your lap?" That's per the FAA , but Delta ordered a California family to go the lap route as they returned from a... More »

Delta Boots Passenger for Using Bathroom

Kima Hamilton says he couldn't wait as plane was taxiing

(Newser) - Passengers aboard the Delta Air Lines flight from Atlanta to Milwaukee were told they were third in line for takeoff. Thirty minutes later, they were still waiting—and Kima Hamilton says he could wait no longer. Though passengers were to remain in their seats—and Hamilton had been told a... More »

How All 3 Major US Airlines Have Teamed With China

American Airlines has bought stake in China Southern

(Newser) - American Airlines has agreed to pay $200 million for a stake in China Southern Airlines, one of China's three major state-owned carriers, in a bid for a bigger share of the country's growing travel market, the AP reports. China Southern will expand commercial cooperation, possibly in sales, airport... More »

Official: al-Qaeda Intel Led to Flight Laptop Ban

Sources say terrorists are perfecting 'battery bomb'

(Newser) - A ban on US-bound passengers on flights on certain airlines from airports in eight countries in the Middle East and North Africa bringing laptops, tablets, and cameras into airline cabins was prompted by intelligence about a possible terror threat, US officials say. Federal officials haven't been specific about the... More »

The 5 Best, Worst Airlines of 2016

KLM comes out on top, El Al is last

(Newser) - When it comes to airlines, the biggest variables are not only the service and the seats. Bloomberg reports there are huge differences in the likelihood of being delayed, with the worst offender tripping up travelers more than half the time. That figure plummets to around 11% for the best companies.... More »

New Flight From Australia to London May Be Record-Breaker

Qantas plans 17-hour nonstop journey from Perth

(Newser) - Qantas' course from the UK to Australia has long been known as the "Kangaroo Route" as it means bouncing around to various places including Singapore and Dubai. But not for long. The Australian airline says it will be the first to offer non-stop 17-hour flights from Perth to London... More »

There's a Way to Cut TSA Lines and TSA Costs

Waive the PreCheck fee, researchers say

(Newser) - Millions of people pay for the privilege of leaving their shoes and belts on and their laptops in their bags during airport security screenings. But a study out of the University of Illinois at Urbana-Champaign says by making the TSA's PreCheck program free—it's currently $85 for the... More »

Here Are the World's 5 Best Airlines

Congrats, New Zealand mates

(Newser) - "Get Lucky" could very well be New Zealand's theme song, at least when it comes to its national airline. CNN reports that for the fourth time, Air New Zealand has captured first place in AirlineRatings.com's 2017 Airline Excellence Awards , which rated airlines around the world on... More »

Buckle Up for This 8-Minute Plane Ride

From Switzerland to Friedrichshafen, Germany—the world's shortest international commercial flight

(Newser) - The world's longest nonstop commercial flight is nearly 15 hours; the shortest, about eight minutes. CNN reports on the latter out of Europe, where the puddle jumper (water droplet jumper?) between Switzerland's St. Gallen-Altenrhein Airport and Germany's Friedrichshafen Airport is a commuter fantasy come to life as... More »

JetBlue Switcheroo Sends 5-Year-Olds to Wrong Cities

Mom Maribel Martinez is now suing the airline

(Newser) - A 5-year-old bound for Boston ended up in New York, and another bound for New York ended up in Boston last month when JetBlue mixed them up. Maribel Martinez says she was supposed to meet her son, Andy, at New York's JFK Airport after his flight from the Dominican... More »

You Can Join the Mile High Club for $495

Thanks to Cincinnati's Flamingo Air

(Newser) - Most people board a plane with the goal of going somewhere. Not on Flamingo Air, unless an orgasm counts as a destination. The Cincinnati-based airline's goal is for fliers to fulfill their dream of having sex in the sky. President and CEO David MacDonald once owned a large security... More »

5 Worst Airlines for Customer Satisfaction

ACSI rankings based on everything from in-flight services to seat comfort

(Newser) - Spirit Airlines may not be flying high after seeing the results of this year's American Customer Satisfaction Index travel report . Although the airline scored 15% higher than it did last year, it still came in dead last, with a score of 62 out of 100, per CNNMoney . The rankings... More »

You'll Never See Someone Vaping on a US Flight

Well, unless said e-cigarette smoker wants to face a hefty fine

(Newser) - For all those thinking the federal ban on "smoking" tobacco on commercial flights doesn't apply to electronic cigarettes, here's your unequivocal answer from the Department of Transportation : Nope. The DOT on Wednesday officially banned vaping "in all forms, including but not limited to electronic cigars, pipes,... More »

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