airlines

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Delta Has a New Crown

Airline is top dog in US in annual survey

(Newser) - Delta Air Lines comes in first in a long-running study that ranks US airlines by how often flights arrive on time and other statistical measures. Researchers who crunch the numbers also say that as a whole, US airlines are getting better at handling baggage and overcrowded flights and are getting... More »

Travelers Rate the Best Airlines. There's a Returning Champ

Congrats again to Singapore Airlines

(Newser) - The champ reigns again in TripAdvisor's third annual list of the world's top 10 airlines, as decided by travelers. Singapore Airlines—one of four Asian carriers to make the 2019 list , which is actually chosen by an algorithm based on the quality and quantity of 2018 flier reviews—... More »

This May Not Be a Great Day to Fly

Tech glitch hits major airlines early, though it's now resolved

(Newser) - Anyone trying to fly early Monday may have run into delays thanks to a tech glitch that affected major airlines. The glitch is now fixed, but the effects could ripple into flights through the day, reports USA Today . Airlines including Southwest, United, American, Delta, and JetBlue had to temporarily ground... More »

Airline to Passengers: Sorry, We Don't Exist Anymore

Passengers on 2 continents stranded as WOW Air abruptly folds

(Newser) - It's not the kind of update passengers want to get from their airline: "WOW Air has ceased operation." The Icelandic budget airline did indeed cease operations on Thursday, stranding passengers across two continents, per the AP . In a statement on its website , the airline, which had earlier... More »

Airline Wants Out of $4.9B Deal for Boeing Max 8s

Indonesia's national airline says customers 'don't trust flying with Max anymore'

(Newser) - The reason, at least, is sound: Indonesia's national airline is seeking to cancel a $4.9 billion order of Boeing 737 Max 8 jets, citing a lack of passenger confidence in the model involved in two crashes in five months that killed everyone aboard both planes. "Continuing the... More »

Flight Turns Back After Mom Forgets Baby

'Can we come back or what?' pilot asked

(Newser) - Flights don't tend to turn back just because a passenger left something behind in the waiting area—but it's a different story when the forgotten item is a baby. A Saudi Arabian Airlines flight from Jeddah to Kuala Lumpur had to turn around Saturday after a woman told... More »

Man's Airport Relapse Leads to $16K Fuel Bill

Judge acknowledges 'some sympathy' for David Stephen Young

(Newser) - "One has to feel some sympathy for the accused," a Canadian judge said Tuesday before ordering an unruly WestJet passenger to pay $16,000 in wasted fuel costs as a result of a rerouted flight. David Stephen Young of Britain had been sober for 18 months when the... More »

Traveling in 2019? These Airlines Are the Safest Bet

AirlineRatings.com reveals its top safety picks of 405 airlines

(Newser) - The world's safest airline for 2019 is also the industry's most experienced, according to AirlineRatings.com . The website, which monitors the safety records of 405 airlines worldwide, considered industry and government audits; crash and incident reports; profitability; safety initiatives; and fleet age in coming up with the 20... More »

Plane Turns Around After 'Life-Critical Cargo' Left Behind

That would be a human heart, forgotten on a Southwest flight headed to Dallas

(Newser) - The passengers on Southwest Flight 3606 were somewhere over Idaho Sunday when their captain came over the PA with a message: They were headed back to Seattle. That's because there was a "life-critical cargo shipment" that had been left on board, per the Seattle Times : a donated human... More »

World's Best Airline Is Considered the 'Gold Standard'

Congrats, Singapore Airlines

(Newser) - Among all the airlines of the world, one is considered the "gold standard." That would be Singapore Airlines, per AirlineRatings.com , which audited different fleets on everything from cabin amenities to crew member service. What put Singapore over the top: its front-of-aircraft suites "designed to be the... More »

He Wanted to Charge His Phone. In the Plane's Cockpit

The man on the IndiGo flight was 'offloaded'

(Newser) - It's a story that forces Business Standard to state the obvious: "Passengers are prohibited from entering the cockpit of a commercial flight." But what's obvious to most apparently wasn't to one man "offloaded" from a plane in India on Monday after police and airline... More »

Head-Smacking Moment for Airline, Its Brand-New Plane

It's Cathay Pacific, not Paciic, guys

(Newser) - Proofreaders are important. That's the message Cathay Pacific is likely contemplating today after incredulous travelers spotted one of its new planes on the tarmac at Hong Kong International Airport, the airline's name misspelled in large letters on the side of the aircraft (see a picture here ). Missing... More »

Airline Crew 'Forgot' One Big Thing

Nosebleeds, ear pain, and headaches after Jet Airways crew neglected to pressurize cabin

(Newser) - Those oxygen masks you never want to see drop down on a flight came down on one in India Thursday morning, and irate fliers say they weren't told why, or what to do by negligent flight crew—and that for about 45 minutes, the 160 or so passengers went... More »

If You Fly United, There's Now a New Way to Board

United will cut 5 boarding lines to 2, redistribute boarding groups to ease gate congestion

(Newser) - The "angst" travelers feel at overcrowded gates may soon be eased at United Airlines terminals, an exec for the airline says. That's because United just began a new initiative designed to relieve that particular "passenger pain point," as CNBC puts it, by changing up its departure... More »

3 Biggest US Airlines Cave to China's 'Orwellian' Demand

The way they refer to 'Taiwan' on their websites will now be more to China's liking

(Newser) - The White House originally called the request "Orwellian nonsense," but the three biggest US airlines appear to have caved to a demand from China on references to Taiwan. Ahead of a Wednesday deadline imposed by Beijing, Delta, American, and United will alter the way they refer to Taiwan... More »

Plane's Scary Descent Linked to Pilot's Decision to Vape

Air pressure dropped as he adjusted AC system to keep vapor in check

(Newser) - "When I close my eyes, I see the oxygen masks dangling in front of me." That's the lingering anxiety of a passenger on a recent Air China flight that plummeted thousands of feet after oxygen levels dropped. A senior official from the Civil Aviation Administration of China... More »

Toilet Trouble Forces U-Turn on Plumber-Packed Flight

'We didn't risk sending a plumber to work at 10K meters'

(Newser) - If the toilet had been on solid ground, it likely would've been fixed in a jiffy. But there was no quick fix for the toilet trouble that plagued a Norwegian flight over the weekend—despite scores of plumbers being on board. After departing Oslo, Norway, for Munich, Germany, on... More »

Airline Orders Stranded Passengers to Delete Videos

Toronto-based Porter Airlines claims a misunderstanding

(Newser) - Passengers of a Canadian airline who were stranded in Boston over the weekend say airline officials threatened to have them arrested if they didn't delete videos of employees announcing a flight cancellation. Kira Wegler tells CTV News she was among passengers who waited hours before being removed from a... More »

Traveling by Plane Was Mind-Bogglingly Safe in 2017

Zero commercial jets crashed

(Newser) - Two separate reports reveal a big find for 2017: zero crashes of commercial passenger jets anywhere in the world, report the BBC and Reuters . The reports come courtesy of the To70 Dutch consultancy group and the Aviation Safety Network , with the latter proclaiming 2017 "the safest year ever, both... More »

NAACP: Flying American May Be 'Unsafe' for Black People

Group issues national advisory for travelers

(Newser) - In a highly unusual move, the NAACP has issued a national advisory warning travelers, particularly African-Americans, that they may face "disrespectful, discriminatory, or unsafe conditions" on American Airlines flights. In what it labels examples of "possible racial bias," the advisory issued Tuesday describes a black man forced... More »

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