United Airlines

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Pilot in Hot Water After Giving Airport-Goers an Eyeful

Andrew Collins stood in front of his hotel room window in the buff

(Newser) - Capt. Andrew Collins doesn't deny he stood in his birthday suit in front of his hotel window at Denver International Airport in September. He just didn't think anyone could see him, he now tells the Denver Post . But the 54-year-old United Airlines pilot was definitely visible to a... More »

Odd Aircraft Mix-Up Causes Plane to Return to Airport

It was apparently the wrong type of aircraft for the destination airport in Chattanooga

(Newser) - United Flight 5277 took off from Chicago's O'Hare International Airport at 2:45pm last Tuesday, heading to Chattanooga. More than halfway through the 71-minute flight, the pilot made an announcement: "We're going to turn and go back to O'Hare," one of the passengers recalls... More »

If You Fly United, There's Now a New Way to Board

United will cut 5 boarding lines to 2, redistribute boarding groups to ease gate congestion

(Newser) - The "angst" travelers feel at overcrowded gates may soon be eased at United Airlines terminals, an exec for the airline says. That's because United just began a new initiative designed to relieve that particular "passenger pain point," as CNBC puts it, by changing up its departure... More »

3 Biggest US Airlines Cave to China's 'Orwellian' Demand

The way they refer to 'Taiwan' on their websites will now be more to China's liking

(Newser) - The White House originally called the request "Orwellian nonsense," but the three biggest US airlines appear to have caved to a demand from China on references to Taiwan. Ahead of a Wednesday deadline imposed by Beijing, Delta, American, and United will alter the way they refer to Taiwan... More »

He Went to Extremes to Make Flight, Will Go to Prison for It

Dana Carter sentenced to 4 months

(Newser) - He didn't want to miss his flight, and so he tried to delay the plane—by phoning in a bomb threat. It ended up costing Dana Carter much more than a few hours stuck waiting for the next flight. The 40-year-old Dayton, Ohio, man was on Thursday sentenced to... More »

Man Sticks Up for Mom Being Mocked on Plane

Hurtful text about Savannah Phillips brought out the best in fellow airline passenger Chase Irwin

(Newser) - Being stuck on a plane for hours is unpleasant enough, but even more so when your seatmate is mocking you. Per WTVF , that's what mom Savannah Phillips says happened to her on a United Airlines flight Monday from Oklahoma to Illinois. In a Facebook post , Phillips notes how she'... More »

Mother Booted From Plane for 'Pungent' Odor, Suit Says

United Airlines won't comment on the case

(Newser) - A Nigerian mother claims she and her family were booted from a United Airlines flight because of what they called her "pungent" odor. Per the Houston Chronicle , the mother has filed a civil suit alleging discrimination on the part of the airline. The suit claims the woman, Queen Obioma,... More »

Officer Fired for Dragging Man From Plane Is Suing Airline

He blames United, Chicago for incident

(Newser) - The Chicago aviation security officer who dragged a physician off a United Airlines flight last year is suing the airline and the city, claiming that their negligence led to his firing. In the lawsuit, James Long argues that United should have known that calling security to remove David Dao, 69,... More »

Travel Nightmare Becomes 'Best Flight Delay Ever'

Allison Preiss got kicked off a United flight but walked away with a $10K travel voucher

(Newser) - It's everyone's travel nightmare, but in one passenger's case it (sort of) became a dream come true. The bad-dream part of things for Allison Preiss began Thursday morning at Dulles International Airport, where she says a broken seat on a full United Airlines flight to Austin, Texas,... More »

United Making Changes After Unfortunate Dog Incidents

It will pause pet cargo flights, for one thing

(Newser) - United Airlines is pausing its pet-shipping business after mishaps that included a dog winding up in Japan instead of Kansas, the AP reports. United said Tuesday that it will halt PetSafe reservations while it reviews the service, which lets customers ship pets as cargo. Fees can run several hundred dollars... More »

Outlander Actor Slams 'Rubbish' United Flight

Graham McTavish says flight attendants joked about dogs in overheads days after dog died

(Newser) - When your airline is accused of mishandling pets, it's probably best not to joke about it, but United Airlines again finds itself making headlines barely a week after a dog died in one of its overhead bins. Per People , the latest incident comes courtesy of actor Graham McTavish, who... More »

United Has to Divert Flight After Another Dog Mistake

Pooch was loaded aboard the wrong plane

(Newser) - Maybe United should stick with two-legged passengers: For the third time in a week, the airline has made a gaffe involving a dog. In the latest incident, a flight from New Jersey to St. Louis had to be diverted to Ohio's Akron-Canton Airport on Thursday because a dog had... More »

Mixup in Denver Sends Dog on Global Adventure

Irgo was supposed to fly to Kansas with his human family, but he ended up in Japan

(Newser) - A dog who was mistakenly flown to Japan is back with his family in Kansas. The 10-year-old German shepherd, named Irgo, arrived at a Wichita airport Thursday night after a flight on a private plane from Japan, the AP reports. Kara Swindle and her two children were flying on United... More »

Another Unfortunate Dog Story for United Airlines

Dog was supposed to go to Missouri, got sent to Japan instead

(Newser) - United Airlines says it's investigating after mistakenly flying a Kansas family's dog to Japan, the AP reports. KCTV reports that Kara Swindle and her two children flew from Oregon to Kansas City, Missouri, Tuesday on a United flight. They went to a cargo facility to pick up 10-year-old... More »

Flight Attendant Orders Dog Placed in Overhead Bin; It Dies

United Airlines takes full responsibility for the incident

(Newser) - A dog died on a United Airlines plane after a flight attendant ordered its owner to put the animal in the plane's overhead bin, the AP reports. United said Tuesday that it took full responsibility for the incident on the Monday night flight from Houston to New York. In... More »

After Employee Uproar, United Pauses Plan to Give Out $100K

Employees revolted against idea of losing bonuses in favor of lottery

(Newser) - The road to hell is paved with good intentions, and hell is what United Airlines employees raised following Friday's announcement that the quarterly bonus program would be replaced with a lottery . "Our intention was to introduce a better, more exciting program, but we misjudged how these changes would... More »

They Were in the Air. Then Came the Screams of 'I Am God'

Fellow passengers restrain woman who tried to open cabin door on United flight

(Newser) - A passenger who apparently believed she was some kind of deity was restrained by fellow fliers after trying to open an airplane cabin door during a flight from San Francisco to Boise, Idaho, on Monday. In video of the incident on United Express Flight 5449, the woman can be heard... More »

Employees 'Almost United' in Hating United's New Idea

Company will scrap quarterly bonuses, roll out $100K lottery instead

(Newser) - United Airlines employees were told on Friday that each quarter, one of them would receive a $100,000 prize—and the news reportedly landed with a thud. That's because, as the Chicago Business Journal reports, the announcement came in a memo that also informed employees that quarterly performance bonuses... More »

United Loses 80-Year-Old, Treats Her Like 'Lost Luggage'

North Carolina family is none too happy

(Newser) - It's not brain surgery, but United Airlines kinda botched this one. The company put an 80-year-old woman with partial blindness on the wrong flight, sending her to Denver instead of North Carolina—and left her family in no mood to play nice, WRAL reports. "How is it possible... More »

NRA Slams 'Cowardice' of Companies Severing Ties

'Law-abiding members of the NRA had nothing to do with the failure' Florida school's security

(Newser) - As companies continue to sever ties with the National Rifle Association , the gun lobby is hitting back with a statement that says "the law-abiding members of the NRA had nothing at all to do with the failure of that school's security preparedness ... or the cruel failures of both... More »

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