United Airlines

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Plane Was Headed to Hong Kong, Until a Feces Incident

The United Airlines flight had to make a long stop in Anchorage

(Newser) - Using an airplane bathroom is often a nose-plugging experience, but passengers on a United Airlines flight from Chicago to Hong Kong encountered a new level of awful on Thursday night. KTVA reports the plane had to land in Anchorage after police say an unnamed male flier "smear[ed] feces everywhere,... More »

4 Hours Into Flight, Plane Does a U-Turn

Unauthorized passenger was supposed to be on different flight

(Newser) - A plane heading from Los Angeles to Tokyo turned back because an unauthorized person was on board. All Nippon Airways Flight 175 left Los Angeles International Airport around 11:30am Tuesday, but it never arrived at Tokyo's Narita International Airport, KABC reports. Model Chrissy Teigen, who was on the... More »

US Rep Accused of Taking Passenger's 1st-Class Seat

United Airlines has apologized but says that's not what happened

(Newser) - United Airlines has apologized and given a $500 travel voucher to a passenger who accused the airline of giving her first-class seat to US Rep. Sheila Jackson Lee, a Houston Democrat, the AP reports. An airline spokesperson said Monday that its internal systems show the passenger, Jean-Marie Simon, canceled her... More »

United Passenger Forced to Hold Toddler Entire Flight

Airline apologizes after reselling seat at last minute

(Newser) - United Airlines is apologizing yet again after a mom was forced to hold her 2-year-old son for a 3.5-hour flight—because the airline gave away his seat. Shirley Yamauchi, 42, says she paid nearly $2,000 for two tickets for herself and her son, Taizo, to fly from Hawaii... More »

Jet Catches Fire on Runway, Passengers Evacuated

Cause of fire at Denver airport still being investigated

(Newser) - One of the engines of a regional jet caught fire on a taxiway shortly after landing at Denver International Airport on Sunday afternoon, the AP reports. SkyWest spokeswoman Marissa Snow says the 59 passengers on the United Express plane operated by SkyWest were safely evacuated. No one was injured on... More »

Video Shows Why Man Just Sued United Airlines for $1M

Ronald Tigner says he was knocked to ground by rude United employee

(Newser) - A 71-year-old lawyer is suing United Airlines for more than $1 million after an employee knocked him down during an argument two years ago, the Southeast Texas Record reports. According to the Washington Post , the July 21, 2015, incident started when the TSA at Houston's Bush Intercontinental Airport wouldn'... More »

United's New Flight: 18 Hours, Nonstop

Route from LA to Singapore would be world's longest nonstop from US

(Newser) - The appeal of the nonstop flight is a great one, and United Airlines has just come up with the most extreme one of all for travelers in the US: an 18-hour flight from Los Angeles to Singapore, Fortune reports. The 8,700-mile flight, set to begin in October, will take... More »

United Tries to Get in on Nugget Tweet, Unsuccessfully

Airline can't escape its other headlines

(Newser) - Fast-food gourmands rejoiced with Carter Wilkerson when he recently broke the Twitter retweet record and earned himself a year's worth of chicken nuggets from Wendy's. Also excited, apparently, was United Airlines, which had been closely following Carter's story on its own since tweeting last month that if... More »

Video of Agent Brings United's Latest Apology

She threatened to cancel reservation because of recording, says passenger

(Newser) - United just can't catch a break : In the latest headache for the airline, a California man says a United counter agent in New Orleans threatened to cancel his reservation because he began recording his dispute with her. Navang Oza, 37, says he started filming the "rude" agent around... More »

Men Who Bought Giant Rabbit Have Some Issues With United

But the breeder has apparently reached a 'satisfactory resolution'

(Newser) - When it comes to the case of Simon, the dead giant rabbit , United Airlines is down one headache but faces a second. A rep for the airline says it has reached a satisfactory resolution with the British breeder of the giant rabbit, which died after flying from the United Kingdom... More »

United: Passenger's 28-Hour Ordeal Was 'Horrible Failure'

The airline accidentally sent a woman to California instead of France

(Newser) - United Airlines is issuing yet another apology after what was supposed to be a seven-and-a-half hour flight turned into a 28-hour ordeal for one unlucky passenger. WABC reports Lucie Bahetoukilae, who was flying home to France from New Jersey, went to the gate stamped on her Newark-to-Charles de Gaulle boarding... More »

Guy Dragged From Plane Settles With United

Amount of settlement will not be revealed

(Newser) - A Kentucky doctor who was dragged off a United flight after he refused to give up his seat to crew members has reached a settlement with the airline for an undisclosed amount, the AP reports. David Dao's legal team announced the settlement Thursday in a brief statement. The agreement... More »

United Making Big Changes After Chicago Incident

Bumped passengers will be offered up to $10K

(Newser) - United Airlines says passengers will now be offered up to $10,000 to surrender their seats on overbooked flights—and those who still refuse won't be hauled out of their seats by law enforcement. The airline issued a report Thursday detailing 10 changes it is making after the Chicago... More »

United's Latest Headache Is a 3-Foot-Long One

Or was. RIP Simon

(Newser) - United Airlines' latest headache is a 3-foot-long one: A giant rabbit traveling from London Heathrow to Chicago's O'Hare was found dead in the cargo hold upon arrival, though his owner tells the Sun a pre-flight vet's check revealed Simon was "fit as a fiddle. Something... More »

Aviation Cop Gives His Version of United Incident

He says physician was 'flailing, fighting'

(Newser) - The physician who was dragged off a United Airlines flight in Chicago this month was verbally and physically abusive, and flailing his arms before he lost his balance and struck his mouth on an armrest, according to the aviation officer who pulled the man out of his seat. The Chicago... More »

Couple on Way to Own Wedding Kicked Off United Flight

They say all they did was change seats

(Newser) - A bride and groom from Utah say they barely made it to their own wedding on time after getting kicked off a United Airlines flight. Michael Hohl and Amber Maxwell say they were on their way from Salt Lake City to Costa Rica with friends on Saturday when they boarded... More »

United Will No Longer Boot Seated Passengers for Crew

Airline changes policy to avoid another boarding fiasco

(Newser) - United Airlines is changing its policy to try to prevent a repeat of last week's boarding disaster . The bad news: United employees who need a seat still get priority. The good news: You won't be yanked out of your seat to make room for them. Under the shift,... More »

One Airline Will Now Offer Up to $10K to Bump Flyers

Delta is hoping to avoid an incident like the one that befell United this week

(Newser) - Delta is letting employees offer customers almost $10,000 in compensation to give up seats on overbooked flights, hoping to avoid an uproar like the one that erupted at United after a passenger was dragged off a jet. In an internal memo obtained Friday by the AP , Delta Air Lines... More »

Scorpion Ensures United's Terrible Week Continues

A scorpion fell onto a United passenger and stung him Sunday

(Newser) - United Airlines stockholder: "Man, this week couldn't get any worse." Scorpion: "Hold my beer." CNBC reports a scorpion fell out of an overhead bin and stung a passenger during a United flight between Houston and Calgary on Sunday. Richard Bell was on his way home... More »

Lawyer: United Passenger Had Concussion, Lost Teeth

He and daughter of David Dao speak out

(Newser) - The United Airlines passenger forcibly removed from a plane is speaking out through his lawyer and daughter. Attorney Thomas Demetrio said at a news conference Thursday that Dr. David Dao is out of the hospital but will need reconstructive surgery, reports the AP . The 69-year-old suffered a "significant" concussion,... More »

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