United Airlines

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United Has to Divert Flight After Another Dog Mistake

Pooch was loaded aboard the wrong plane

(Newser) - Maybe United should stick with two-legged passengers: For the third time in a week, the airline has made a gaffe involving a dog. In the latest incident, a flight from New Jersey to St. Louis had to be diverted to Ohio's Akron-Canton Airport on Thursday because a dog had... More »

Mixup in Denver Sends Dog on Global Adventure

Irgo was supposed to fly to Kansas with his human family, but he ended up in Japan

(Newser) - A dog who was mistakenly flown to Japan is back with his family in Kansas. The 10-year-old German shepherd, named Irgo, arrived at a Wichita airport Thursday night after a flight on a private plane from Japan, the AP reports. Kara Swindle and her two children were flying on United... More »

Another Unfortunate Dog Story for United Airlines

Dog was supposed to go to Missouri, got sent to Japan instead

(Newser) - United Airlines says it's investigating after mistakenly flying a Kansas family's dog to Japan, the AP reports. KCTV reports that Kara Swindle and her two children flew from Oregon to Kansas City, Missouri, Tuesday on a United flight. They went to a cargo facility to pick up 10-year-old... More »

Flight Attendant Orders Dog Placed in Overhead Bin; It Dies

United Airlines takes full responsibility for the incident

(Newser) - A dog died on a United Airlines plane after a flight attendant ordered its owner to put the animal in the plane's overhead bin, the AP reports. United said Tuesday that it took full responsibility for the incident on the Monday night flight from Houston to New York. In... More »

After Employee Uproar, United Pauses Plan to Give Out $100K

Employees revolted against idea of losing bonuses in favor of lottery

(Newser) - The road to hell is paved with good intentions, and hell is what United Airlines employees raised following Friday's announcement that the quarterly bonus program would be replaced with a lottery . "Our intention was to introduce a better, more exciting program, but we misjudged how these changes would... More »

They Were in the Air. Then Came the Screams of 'I Am God'

Fellow passengers restrain woman who tried to open cabin door on United flight

(Newser) - A passenger who apparently believed she was some kind of deity was restrained by fellow fliers after trying to open an airplane cabin door during a flight from San Francisco to Boise, Idaho, on Monday. In video of the incident on United Express Flight 5449, the woman can be heard... More »

Employees 'Almost United' in Hating United's New Idea

Company will scrap quarterly bonuses, roll out $100K lottery instead

(Newser) - United Airlines employees were told on Friday that each quarter, one of them would receive a $100,000 prize—and the news reportedly landed with a thud. That's because, as the Chicago Business Journal reports, the announcement came in a memo that also informed employees that quarterly performance bonuses... More »

United Loses 80-Year-Old, Treats Her Like 'Lost Luggage'

North Carolina family is none too happy

(Newser) - It's not brain surgery, but United Airlines kinda botched this one. The company put an 80-year-old woman with partial blindness on the wrong flight, sending her to Denver instead of North Carolina—and left her family in no mood to play nice, WRAL reports. "How is it possible... More »

NRA Slams 'Cowardice' of Companies Severing Ties

'Law-abiding members of the NRA had nothing to do with the failure' Florida school's security

(Newser) - As companies continue to sever ties with the National Rifle Association , the gun lobby is hitting back with a statement that says "the law-abiding members of the NRA had nothing at all to do with the failure of that school's security preparedness ... or the cruel failures of both... More »

2 More Companies Are Cutting Ties With NRA

Delta, United will no longer offer discounts on airfare

(Newser) - Delta and United Airlines are cutting ties with the NRA, the latest major companies to do so following the deadly shooting at a Florida high school earlier this month, the AP reports. Both Delta and United said Saturday they will no longer offer discounted fares to NRA members to attend... More »

Woman's Ticket Canceled While on Plane to See Dying Mom

'They told me ... that no one flies for free'

(Newser) - "I knew when I got off the plane that I would never see my mother again," Carrol Amrich tells the Pueblo Chieftain . "As soon as she took me off, I knew it." Amrich got word her 80-year-old mother had been hospitalized Jan. 16. The New ... More »

Plane Was Headed to Hong Kong, Until a Feces Incident

The United Airlines flight had to make a long stop in Anchorage

(Newser) - Using an airplane bathroom is often a nose-plugging experience, but passengers on a United Airlines flight from Chicago to Hong Kong encountered a new level of awful on Thursday night. KTVA reports the plane had to land in Anchorage after police say an unnamed male flier "smear[ed] feces everywhere,... More »

4 Hours Into Flight, Plane Does a U-Turn

Unauthorized passenger was supposed to be on different flight

(Newser) - A plane heading from Los Angeles to Tokyo turned back because an unauthorized person was on board. All Nippon Airways Flight 175 left Los Angeles International Airport around 11:30am Tuesday, but it never arrived at Tokyo's Narita International Airport, KABC reports. Model Chrissy Teigen, who was on the... More »

US Rep Accused of Taking Passenger's 1st-Class Seat

United Airlines has apologized but says that's not what happened

(Newser) - United Airlines has apologized and given a $500 travel voucher to a passenger who accused the airline of giving her first-class seat to US Rep. Sheila Jackson Lee, a Houston Democrat, the AP reports. An airline spokesperson said Monday that its internal systems show the passenger, Jean-Marie Simon, canceled her... More »

United Passenger Forced to Hold Toddler Entire Flight

Airline apologizes after reselling seat at last minute

(Newser) - United Airlines is apologizing yet again after a mom was forced to hold her 2-year-old son for a 3.5-hour flight—because the airline gave away his seat. Shirley Yamauchi, 42, says she paid nearly $2,000 for two tickets for herself and her son, Taizo, to fly from Hawaii... More »

Jet Catches Fire on Runway, Passengers Evacuated

Cause of fire at Denver airport still being investigated

(Newser) - One of the engines of a regional jet caught fire on a taxiway shortly after landing at Denver International Airport on Sunday afternoon, the AP reports. SkyWest spokeswoman Marissa Snow says the 59 passengers on the United Express plane operated by SkyWest were safely evacuated. No one was injured on... More »

Video Shows Why Man Just Sued United Airlines for $1M

Ronald Tigner says he was knocked to ground by rude United employee

(Newser) - A 71-year-old lawyer is suing United Airlines for more than $1 million after an employee knocked him down during an argument two years ago, the Southeast Texas Record reports. According to the Washington Post , the July 21, 2015, incident started when the TSA at Houston's Bush Intercontinental Airport wouldn'... More »

United's New Flight: 18 Hours, Nonstop

Route from LA to Singapore would be world's longest nonstop from US

(Newser) - The appeal of the nonstop flight is a great one, and United Airlines has just come up with the most extreme one of all for travelers in the US: an 18-hour flight from Los Angeles to Singapore, Fortune reports. The 8,700-mile flight, set to begin in October, will take... More »

United Tries to Get in on Nugget Tweet, Unsuccessfully

Airline can't escape its other headlines

(Newser) - Fast-food gourmands rejoiced with Carter Wilkerson when he recently broke the Twitter retweet record and earned himself a year's worth of chicken nuggets from Wendy's. Also excited, apparently, was United Airlines, which had been closely following Carter's story on its own since tweeting last month that if... More »

Video of Agent Brings United's Latest Apology

She threatened to cancel reservation because of recording, says passenger

(Newser) - United just can't catch a break : In the latest headache for the airline, a California man says a United counter agent in New Orleans threatened to cancel his reservation because he began recording his dispute with her. Navang Oza, 37, says he started filming the "rude" agent around... More »

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