United Airlines

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Family Kicked Off Flight Over 'Disruptive' Autistic Teen

They warned that hungry girl, 15, might have 'meltdown'

(Newser) - A mom who says she was humiliated when she and her family were kicked off a United Airlines flight because of her autistic daughter's allegedly disruptive behavior wants airlines to learn from the incident. According to a Facebook post from Donna Beegle, the family was on its way home... More »

Woman Whose DirecTV Faltered During Flight Sues for $5M

United Airlines didn't tell Cary David $8 service doesn't work over water: lawsuit

(Newser) - On Feb. 21, Cary David paid $7.99, settled back into her seat on a four-hour United Airlines flight from Puerto Rico to Newark, NJ, and got ready to watch some DirecTV programming to pass the time. Except that DirecTV and WiFi services don't work outside the continental US... More »

United Bans Researcher From Flight Over Tweet

He claimed he could get oxygen masks to deploy

(Newser) - United Airlines stopped a prominent security researcher from boarding a flight late Saturday, following a social media post by the researcher days earlier suggesting the airline's onboard systems could be hacked. The researcher, Chris Roberts, tried to board a flight from Colorado to San Francisco to speak at a... More »

United Plane Makes U-Turn After Guy's 'Jihad' Freakout

Passengers restrained him on flight that returned to Dulles

(Newser) - Passengers on a United Airlines flight took matters into their own hands last night when a passenger started screaming "jihad" and running toward the cockpit. Air traffic control transmissions reveal one of the pilots telling controllers, "He ran forward towards the cockpit, and he is being restrained by... More »

Flight Attendants Feared 'Devilish' Image, Were Fired

United employees refused to fly after seeing words 'BYE BYE' on plane's underside

(Newser) - The underside of a 747 jumbo jet's tail was coated in oil residue, and in it, someone had written the words "BYE BYE" and drawn two faces—one smiling, one with more of a "devilish" look. If you'd be reluctant to board that plane, well, you'... More »

United Sues Website That Exploits Cheap-Ticket Trick

Airline, Orbitz go after Skiplagged and 'hidden city' loophole

(Newser) - A 22-year-old who's made it easier for air travelers to buy cheaper plane tickets is now being sued by two heavyweights in the airline industry, reports the Daily Dot . United Airlines and partner Orbitz are going after Aktarer Zaman and his website Skiplagged.com . The site takes advantage of... More »

There's a Company America Dislikes More Than Comcast

Losers abound in this year's American Consumer Satisfaction Index

(Newser) - Time Warner is still beating Comcast —if by "beating" we mean coming in first in "least popular company" surveys. The University of Michigan's American Consumer Satisfaction Index is out, and Time Warner Cable's ISP ranks dead last on a list of 230 household brands, scoring... More »

Woman Switches Seats on Plane, Spends 3 Days in Jail

Jean Mamakos says flight attendants overreacted

(Newser) - A 68-year-old woman is suing United Airlines for $5 million because, she says, she spent three days in jail simply because she switched seats on a plane. Jean Mamakos of New York had changed planes in Seattle en route to Alaska, and after the doors closed for takeoff, she attempted... More »

Evacuation Slide Deploys Mid-Flight, Inside Plane

Passengers take pictures, of course

(Newser) - An evacuation slide inflated inside a United Airlines plane as it flew from Chicago to California, filling part of the cabin and forcing the pilot to make an emergency landing in Kansas, the airline and passengers said. Mike Schroeder said he was flying to Orange County, Calif., last night when... More »

Off-Duty Air Force Pilot Helps Land United Jet

Original pilot on passenger plane suffered a heart attack

(Newser) - Capt. Mark Gongol flies B-1B bombers for the Air Force in his day job, and he had to put those skills to use while returning from vacation with his family on a United jet. About a half-hour into the flight from Des Moines to Denver, Gongol figured something was wrong... More »

Newark Planes Came Within 'Hair's Breadth' of Collision

One was taking off as the other was landing

(Newser) - Last month, two planes came within yards of a collision at Newark Liberty International Airport, the NTSB has revealed. United Express Flight 4100 was cleared for takeoff on April 24—but as the Embraer ERJ-145 was taking off, a Boeing 737 was landing on an intersecting runway, CNN reports. The... More »

Pilot Plunges Plane 600 Feet to Avoid Head-on Collision

United plane had 295 onboard

(Newser) - It could have been the deadliest plane crash in the world to date, but thankfully, one pilot's quick reflexes saved the lives of hundreds of passengers on two planes that were headed straight toward each other. Last month, a United plane with 295 people onboard was cruising at 33,... More »

Baby Flew Out of Parent's Arms During Turbulence

United flight into Montana has rocky descent

(Newser) - Severe turbulence rocked a United Airlines jet out of Denver as it made its descent yesterday afternoon in Billings, Montana, and stories of just how chaotic things got are emerging. "There was a lot of screaming, a lot of hollering," says Flight 1676 passenger Bill Dahlin. Fox31 Denver... More »

Pilot Shortage Hits, and It's Worse Than Predicted

And it has regional airlines canceling flights

(Newser) - Reports have long warned that America's airlines were on the verge of a pilot shortage, but the Wall Street Journal proclaims that it has arrived "sooner and more severely than expected." Regional carriers are canceling flights—last week, for example, Great Lakes Aviation said that "due... More »

Nurses Rescue Pilot After Mid-Flight Heart Attack

Amy Sorenson and Linda Alweiss hailed as heroes

(Newser) - If there's one question you don't want to hear over the loudspeaker in the middle of a flight, it would probably be "Does anyone on board have any medical experience?" That heart-stopping question became a reality on a United Airlines flight last month when the pilot had... More »

Snoozing Passenger Locked in Plane

He found himself alone in dark aircraft

(Newser) - A passenger who dozed off on a short flight from Lafayette, Louisiana, to Houston awoke Friday night to find himself alone in a cold, dark, locked aircraft. When the flight landed and everybody deplaned, workers somehow missed passenger Tom Wagner sleeping in a window seat. He was freed after he... More »

United to Honor Tickets Sold for $0

Company won't say how much it is losing

(Newser) - Congratulations to all those lucky travelers who booked flights via the United Airlines website during a few magical hours yesterday: Tickets were accidentally sold for free , and the company says it will honor them. United isn't saying how many tickets were sold or much it will lose, reports Bloomberg... More »

Whoops: United Offers Free Flights by Mistake

Accidentally posts $0 fares, and might even honor them

(Newser) - For a little while yesterday, United Airlines was giving away airplane tickets for free, or close to it. Passengers reported buying tickets for $5 to $10 before United shut down the bookings on its website and phone centers to prevent more tickets from being sold or given away, though everything... More »

United's Secret Flier's Club Comes With Crazy Perks

But no one's sure how to join

(Newser) - How would you like to be greeted at the airport by people who know your name, whisk you past security lines, and will even press your suit for you? Those luxuries are just the tip of the iceberg for members of United Airlines' secretive Global Services club. United doesn't... More »

10-Hour United Flight Runs Out of Toilet Paper

Passengers told to use cocktail napkins instead

(Newser) - United Airlines forgot to stock a London to San Francisco flight last week with a crucial amenity. No, not the Sky Mall catalog, but something almost as important: toilet paper. Instead, the airline offered passengers on the non-stop 10-hour flight cocktail napkins, reports ABC Local . The napkins, unfortunately, had a... More »

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