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SATURDAY, NOVEMBER 21, 2009
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NEWS ABOUT: outsourcing

outsourcing stories: 32 news summaries

1 - 20 of 32 Stories | 1 2 Next >>

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 Now Driving 
 Innovation 
 in India: 
 the Poor 

As developed economies slump, it markets directly to the lower class

Oct 20, 09 1:04 PM CDT
(Newser) - Indian engineers once did little but cater to Western companies, while consumers at home made do with hand-me-down products from the developed world. That is changing in a big way as foreign economies crater and the 1.1 billion consumers of the subcontinent reveal a taste for, well, consuming. And... More »

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India • consumer • outsourcing • innovation • market • poor • engineers • developing countries • rural area • product

Bailed-Out GM to Take More Jobs Overseas

Cars sold here, built elsewhere to double amid taxpayer support

May 8, 09 6:37 AM CDT
(Newser) - General Motors is set to boost its overseas operations, nearly doubling the number of cars it builds outside the US but sells here—even though billions of government dollars are supporting the firm and its restructuring plans, the Washington Post reports. This puts the Obama administration in a tight position:... More »

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General Motors • outsourcing • automaker • job • Obama administration • auto bailout

 IBM Slashes 5K US Jobs 

Moves many to India

Mar 26, 09 10:08 AM CDT
(Newser) - IBM will cut 5,000 US jobs, the Wall Street Journal reports, sending many to India to continue its expansion there and downsizing in the US. The cuts hit IBM’s global business services unit. They stem in part from customers ending contracts and the automation of some work, but... More »

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India • layoffs • outsourcing • IBM • job market • job cuts

OPINION

Obama Puts Brakes on Contractors

Bush's 'market-based' government hasn't been cheaper or better

Mar 11, 09 9:20 AM CDT
(Newser) - President Obama slipped an important policy change under the radar last week, saying government needs to make “a real choice between investments that are designed to keep the American people safe, and those that are designed to make a defense contractor rich.” Thomas Frank was listening, and he... More »

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Bush administration • Barack Obama • outsourcing • government contracts • Obama administration • budget reform • defense contractors

 Warner Bros. Slashing
10% of Workforce

600 workers to be laid off; 300 jobs to be outsourced

Jan 20, 09 8:19 PM CST
(Newser) - Even the Dark Knight is no match for this economy. Warner Bros. is cutting 800 jobs across all levels of the firm, shrinking its workforce by 10%, the Wall Street Journal reports. That means 600 employees will have to leave, with 300 departing in the next few weeks. The rest... More »

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layoffs • outsourcing • Warner Brothers • film studio • downturn

 'India's Enron' Imperils
 Booming Industry 

$1B scandal threatens India's role as major outsourcing center for top companies

Jan 8, 09 10:26 AM CST
(Newser) - A $1 billion accounting fraud at Satyam is being described as India's Enron, and it could have a major impact on how Fortune 500 companies use Indian companies for outsourcing critical computer and IT functions, reports the Financial Times. The CEO of Satyam, India’s fourth-largest IT services company, resigned... More »

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India • globalization • outsourcing • Cisco • Unilever • financial crisis • Satyam • Ramalinga Raju

Picking Up on Frustration, Call Centers Move Back Home

Dell support defeats language barrier

Dec 11, 08 12:28 PM CST
(Newser) - A new service from computer-maker Dell spotlights a customer-service trend: US-based call centers catering to American consumers. Dell users frustrated by language-barrier-induced difficulties they’ve encountered while on the line to India or the Philippines can pay $12.95 per month, the Washington Post reports, for access to a domestic... More »

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outsourcing • call center • Dell Inc • customer service • tech support

Boeing Reaches Deal With Striking Union

Tentative agreement would end 52-day machinists walkout

Oct 28, 08 3:44 AM CDT
(Newser) - Boeing's 27,000 striking machinists could be back to work within days if they approve a deal hammered out with the help of a federal mediator late last night, the Seattle Post-Intelligencer reports. The deal will give machinists a 15% pay increase over four years and limit the amount of... More »

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Boeing • aerospace • airline industry • outsourcing • strike • International Association of Machinists and Aerospace Workers

analysis

 Outsourcing Still Alive and Well 

Rising costs of business are more powerful than 'backshoring' trned

Oct 22, 08 9:30 PM CDT
(Newser) - Reports of the death of outsourcing have been greatly exaggerated, three specialists in the field write in strategy+business. While a few big companies such as Dell and Apple have scaled back on customer service operations overseas, these decisions remain the exception to the rule, no matter what you read in... More »

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outsourcing • Globalization • customer service • offshoring • backshoring • backsourcing

Boeing CEO Hopeful as Strike Talks Set to Resume

Firm may find compromise on crucial outsourcing issue

Oct 22, 08 3:16 PM CDT
(Newser) - Boeing’s CEO is confident that the next round of talks could resolve a costly strike by its machinists union, the Seattle Times reports. With formal negotiations set to resume tomorrow, Jim McNerney thinks headway can be made on the pivotal issue of outsourcing the production of parts traditionally fashioned... More »

MORE ABOUT:
Boeing • airline industry • CEO • outsourcing • strike • machinists union • Jim McNerney • International Association of Machinists and Aerospace Workers

Indian Debt Collectors See US' Dark Side

Outsourced call centers get ring-side seat for economic crash

Oct 14, 08 9:49 AM CDT
(Newser) - Most Indian call center employees develop a fairly utopian view of the US, which seems a land of brand-name splendor and plenty. Not so at Aegis BPO Services, a call center specializing in debt collection, where employees are getting an up-close and personal look at the credit crunch. “It’... More »

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India • outsourcing • credit card • credit crisis • call center • debt collection

US Slowdown Hits India's IT Sector Hard

Economic slump adds challenge for industry pondering next steps

Aug 20, 08 10:00 AM CDT
(Newser) - The credit crunch that has shifted the US economy into neutral has slowed the growth of India’s tech sector, which once boasted growth rates of 40% in the overall strong economy, the Wall Street Journal reports. The slowdown comes as the sector faces increasing competition from abroad and rising... More »

MORE ABOUT:
technology • India • outsourcing • credit crisis • Tata Consultancy • weak dollar • Infosys • Winpro

OPINION

The Win-Win Economics of Medical Tourism

Growing trend of traveling for health care doesn't have to hurt anyone

Aug 15, 08 2:28 PM CDT
(Newser) - The spread of “medical tourism”—uninsured and underinsured patients seeking cheap health care in Southeast Asia or Latin America—has fueled fears that developing nations will divert resources from state health systems caring for their own citizens. But, the Economist argues, “if governments make the best of... More »

MORE ABOUT:
medicine • health care • health care costs • globalization • outsourcing • health insurance premiums • developing world • medical tourism

 Oil Price Spike
 Brings Jobs Back to US 

Rising costs curb manufacturers' outsourcing

Jun 13, 08 11:30 AM CDT
(Newser) - As costs for overseas production and shipping soar, US companies are growing reluctant to outsource manufacturing—and some are even bringing their plants back to America, the Wall Street Journal reports. “In a world of triple-digit oil prices, distance costs money," said an economist. But it’s not... More »

MORE ABOUT:
outsourcing • factory • manufacturing • oil price • job market • transport • job

India's IT Hub Challenging Politics as Usual

Community looks to election for solution to Bangalore's crumbling infrastructure 

May 20, 08 3:01 PM CDT
(Newser) - For years, Bangalore—India’s answer to Silicon Valley—has endured traffic jams, power blackouts and a chaotic airport that businesses blame on politicians who’ve ignored the city’s IT elites to court rural voters. Now, Reuters reports, an updated constituency map giving urban voters more clout has hope... More »

MORE ABOUT:
India • outsourcing • voters • Bangalore • tech industry • election

Indian Phone Banks Tackle US Debt Collection

Cheaper and better workers draw American agencies overseas

Apr 24, 08 2:20 PM CDT
(Newser) - As individuals' debt grows in a tough economy, US debt-collection agencies are expanding into India, where collectors work more cheaply—and are often better, the New York Times reports. Indian collectors are “very polite, very respectful, and they don’t raise their voice,” says one CEO. And a... More »

MORE ABOUT:
India • outsourcing • consumer debt • debt collection

 India: Solution to 
 US Health Crisis 

Uninsured find cheap, top-flight care there; your HMO could be next

Mar 28, 08 2:32 PM CDT
(Newser) - India is a top destination for uninsured Americans needing major surgery, the Chicago Tribune reports, with prices up to 85% lower than US rates. Last year, India welcomed 150,000 medical tourists, the Chicago Tribune reports—and now, HMOs want a piece of those savings. “Employers may soon follow... More »

MORE ABOUT:
health insurance • insurance companies • India • outsourcing • medical costs • medical tourism

OPINION

Boeing Doesn't Deserve Military Monopoly

Lawmakers are angry, but making aircraft giant compete is a good thing

Mar 9, 08 9:45 AM CDT
(Newser) - There’s fury on Capitol Hill (and the campaign trail) over a $40 billion Air Force contract going to a European team, Mark Thompson notes in Time, but it’s entirely appropriate for the military to get the best technology it can. Indeed, anger over the snub to Boeing shows... More »

MORE ABOUT:
Barack Obama • Hillary Clinton • John McCain • Boeing • Toyota • Air Force • outsourcing • Airbus • Northrop Grumman • monopoly • contract • tanker aircraft • Dave Hobson

US May Move to Restrict H-1B Visa 'Cheaters'

Demand for skilled labor will fuel another application rush

Mar 7, 08 8:11 PM CST
(Newser) - The US is expecting a record number of applications for H-1B visas—given to highly skilled, specialized foreign workers—and is considering rules to penalize companies that try to improve their chances, ComputerWorld reports. Desperate firms have been known to send more than one application—123, 480 were received last... More »

MORE ABOUT:
immigration • Bill Gates • India • outsourcing • competition • Citizenship and Immigration Services • visa • Charles Grassley • H-1B visa • skilled labor

Infosys Profits Up 26%
This Quarter

But investors disappointed in year's revenue forecast—shares fall 1.3%

Jan 11, 08 2:21 PM CST
(Newser) - Infosys saw its profit go up 25.6% int the October to December quarter, the Indian company said Friday. It credited tax refunds and new outsourcing jobs: the company added 47 clients, including an unnamed European bank and a global brokerage firm, reports AP. Infosys raised its 2007 revenue forecast... More »

MORE ABOUT:
India • outsourcing • software • Asian markets • Infosys

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