training

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Starbucks Rolls Out Customer-Focused Changes

Loyalty card, new machines headline plans to jolt coffee giant

(Newser) - A customer-loyalty card, a new website and upgraded brewing machines highlighted changes in store at Starbucks, the Wall Street Journal reports, with CEO Howard Schultz using today's annual meeting to re-focus the firm on quality of customer experience. The card will offer rewards for regulars at the coffee giant, which...

Rivals Earn as Starbucks Learns
Rivals Earn as Starbucks Learns
Feb 27, 2008 8:10 AM CST

Rivals Earn as Starbucks Learns

Rival coffee chains target customers as Starbucks takes training break

(Newser) - Starbucks customers and competition alike got to know each other yesterday as the java giant closed for a 3-hour training break for all employee, reports the AP. "Free-market economy, baby! You've got to take advantage of what the competition throws at you," said one former Starbucks devotee swilling...

Starbucks to Close 7,100 US Stores Today

Relax: It's just for 3 hours, and Dunkin' Donuts has 99¢ coffee

(Newser) - Get your afternoon latte early today, because Starbucks—all 7,100 US locations—is closing at 5:30pm for 3 hours of staff training, CNNMoney reports. The company says it hopes baristas will  “deepen their passion for coffee” and even “transform the customer experience,” not to speak...

New Role for US Troops in Iraq
New Role for US Troops in Iraq
Nov 23, 2007 3:55 AM CST

New Role for US Troops in Iraq

Plan would boost soldiers' role training Iraqis as some troops withdraw

(Newser) - US combat brigades in Iraq may soon be given an expanded role in training and supporting Iraqis, reports the New York Times. Under the plan, not yet finalized, a quarter of US troops would be withdrawn next July but others would stay behind to help transfer more of the security...

You Go to War With the Army You Need

Not the Army you have, says an active-duty Army officer

(Newser) - "America's generals have failed to prepare our armed forces for war and advise civilian authorities on the application of force to achieve the aims of policy," says Lt. Col. Paul Yingling. In an extraordinary article in Armed Forces Journal Yingling blames the military for not properly advising the...

Iraq Is Breaking the Army
Iraq Is Breaking the Army
Apr 6, 2007 8:47 AM CDT

Iraq Is Breaking the Army

Inadequate training, gear, hobbles troops

(Newser) - The U.S. Army is stretched so thin in Iraq and Afghanistan that it's sending ill-prepared and ill-equipped young people into harm’s way, Time reports. And the surge in troops is only deepening the crisis: Two of the five new brigades bound for the Middle East will skip vital...

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