Qantas

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Qantas Puts Caller on Hold ... All Night

Says he waited 15 hours for response

(Newser) - When an Australian businessman called up his national airline at 7:22pm on Wednesday, an automated message told him an operator would be with him "as soon as possible." But no one ever picked up; instead, he stayed on the line until 11:01am the next morning and...

Aussie Finds Maggots in Airline Snack

Qantas says it is investigating how snacks were contaminated

(Newser) - Coffee, tea, or maggots? That's the unpleasant dining option several passengers discovered on a recent Qantas flight from Los Angeles to Melbourne, reports the New York Daily News . Victoria Cleven says she was eating snack mix when she noticed something wrong, "like hair or something over my mouth,...

Overweight People Should Pay More to Fly
Overweight People Should
Pay More to Fly
OPINION

Overweight People Should Pay More to Fly

Former Qantas economist makes his case

(Newser) - The former chief economist at Qantas thinks it's about time that airlines charged heavier people more for plane tickets as a matter of policy. "The rationale is simple," writes Tony Webber in the Sydney Morning Herald . "The fuel burnt by planes depends on many things but...

Qantas Luxury Contest on Twitter an Embarrassment
 Qantas Has 
 'Epic PR Fail' 
 With Twitter 
 Campaign 
in case you missed it

Qantas Has 'Epic PR Fail' With Twitter Campaign

It's not a great time to ask customers to tweet 'luxury' suggestions

(Newser) - It’s been a rough stretch for Qantas. First, the Australian airline abruptly stranded customers around the world amid a contract fight with its unions; then those talks collapsed entirely; this week, the firm ticked off customers again with a contest on Twitter . It asked people to tweet their “...

Qantas Offers Free Tickets to Grounded Fliers

Offer will cost troubled airline $20M

(Newser) - You may be eligible for free tickets if last year's Qantas airline shutdown left you stranded, the BBC reports. Last November, Qantas grounded its entire fleet —and left travelers stuck in 22 cities—after a mid-air engine explosion forced an emergency landing in Singapore. Now the airline is...

Aussie Court Ends Qantas Strike, Grounding

Airline ordered back to the skies after 14-hour hearing

(Newser) - An Australian court has ended the Qantas Airways standoff that abruptly grounded the entire fleet yesterday, as tens of thousands of stranded passengers scrambled to find rides. After 14 hours of testimony, which included government arguments that forcing the airline back into operation was in Australia's best economic interests,...

Qantas Grounds Entire Fleet in Labor Dispute

Surprise move in Australia strands passengers around the world

(Newser) - Be glad you're not booked on a Qantas flight. The Australian airline abruptly grounded its entire fleet today because of a nasty labor dispute, reports the BBC . The move came so suddenly that some planes turned around while taxiing on the runway, notes AP . Qantas is paying for people...

Rolls-Royce Paying $100M to Qantas for Engine Blast

Engine maker agrees to $100M compensation deal

(Newser) - Rolls-Royce has agreed to compensate Qantas for the mid-air disintegration of an Airbus A380 engine last year. The Australian airline grounded all of its A380s for weeks after the incident last year, which investigators blamed on an oil fire caused by a manufacturing defect. The disintegration triggered an emergency landing,...

Qantas Crew Peeved by 'Capt. Travolta' Video

Safety video starring John Travolta is 'cringeworthy'

(Newser) - John Travolta's latest leading role isn't going over too well with Qantas airline's crew. The actor, clad in a pilot's uniform, opens the airline's three-minute safety video, announcing, "This is your captain speaking—well, maybe not today." (Click here to watch the video .) He continues, "But...

Passenger Showed Qantas Co-Pilot Airbus Damage

It took five pilots to safely land the plane, report states

(Newser) - When the Qantas Airbus A380 engine blew apart on Nov. 4 , it was a passenger who pointed out the extent of the damage. The passenger, who also just happened to be a pilot, was watching a tail camera feed on the plane's entertainment system when he noticed that the Airbus...

Investigators Pinpoint Airbus Engine Fault

Qantas starts legal action against Rolls-Royce

(Newser) - Following a Qantas engine explosion last month, investigators have isolated a major fault in some Airbus A380 engines, the BBC reports. Rolls-Royce’s Trent 900—the kind used on the Qantas flight—had a misaligned part that weakened an oil pipe wall, resulting in “fatigue cracking,” which led...

Qantas: Half of World's A380s Need Engines Replaced

Airbus to seek compensation from Rolls-Royce

(Newser) - The chief of Qantas Airways has chilled the hearts of nervous fliers—and Rolls-Royce shareholders—by saying up to half of the world's fleet of Airbus A380 jumbos using Rolls-Royce engines need to have their engines replaced. The CEO says the engines need to be replaced because of a faulty...

Electric Glitch Triggers New Qantas Flight Emergency

Mechanics poring over 747 after plane is forced to return to Sydney

(Newser) - Less than two weeks after a hair-raising Qantas landing, another of the airline's planes was forced today to return to Sydney's airport because of an electrical problem. Airline spokesmen did not discuss the specifics of the glitch, but mechanics were examining the Boeing 747 that had been bound for Argentina,...

Oil Fire Blamed in Qantas Engine Failure

Euro safety regulator orders inspections of all Rolls-Royce Trent 900 engines

(Newser) - An oil fire may have caused the engine blowout that forced one of Qantas's superjumbos to make an emergency landing last week in Singapore. Europe's aviation safety regulator today issued the finding, reports the AP, and ordered airlines to undergo "repetitive inspections" of all planes with Rolls-Royce Trent 900...

Qantas Discovers Oil Leaks in Airbus Engines

Fleet will remain grounded for at least another 72 hours

(Newser) - Qantas airlines will keep its fleet of Airbus A380s on the ground for at least three more days, after discovering oil leaks in three different planes’ engines. The leaks turned up as the Australian airline investigated the mid-air engine explosion that forced one of its A380s to make an emergency...

Another Qantas Jet Makes Emergency Landing

Boeing 747 lands at the same airport one day after Airbus A380 problem

(Newser) - A Qantas Boeing 747 with 431 people on board landed safely in Singapore today after an engine caught fire minutes after it took off from the city-state, the airline and a passenger said. The problem arose just a day after a Qantas Airbus A380 superjumbo jet made an emergency landing...

Why the Airbus Engine Explosion Should Scare Us

Shrapnel hit the wings, and that's a bad, bad thing

(Newser) - An Airbus A380 operated by Qantas made an emergency landing following an engine explosion this morning—and this is really scary stuff, writes aviation expert Clive Irving for the Daily Beast. Passengers reported hearing a bang and seeing smoke pour out of one of its Rolls Royce Trent 900 engines....

Qantas Grounds Jets After Emergency Landing

Debris found on island after mystery explosion

(Newser) - Qantas airlines has grounded all of its A380 super-jumbo jets after one of the planes shed debris and was forced to make an emergency landing in Singapore this morning shortly after take-off, the BBC reports. Witnesses on a nearby Indonesian island say they heard an explosion and found debris from...

Aussie Charged With Attacking Quantas Crew

Passenger goes berserk on flight out of Tokyo

(Newser) - An Australian man who went berserk on a flight from Tokyo to Sydney is facing multiple criminal charges. The 56-year-old passenger had to be restrained after attacking a Japanese passenger and threatening to kill a flight attendant. Tamas Halasz was arrested when the flight landed and was charged with endangering...

Autopilot Safety Under Scrutiny

(Newser) - One minute Qantas Flight 72 was cruising at a level altitude, autopilot humming. Then suddenly, for no apparent reason, the Airbus A320 went into a nosedive, as the pilots helplessly watched. Eventually, they righted the plane, but not before 115 passengers were injured. Nor was this an isolated incident. Automated...

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