Daniel Hesse

2 Stories

Troubled Sprint Woos Angry Subscribers

New CEO tries personal approach with customers, staff

(Newser) - Facing upset customers, merger fallout, and peeved execs, Sprint’s new CEO started the job with his work cut out for him. The company has the sector's highest rate of customer dissatisfaction. But by getting personal with patrons and employees, new boss Daniel Hesse is fighting to save the company,...

Sprint to Cut 4,000 Jobs, Close Stores

Heavy subscriber losses move new CEO to trim costs

(Newser) - Sprint Nextel announced a new round of job cuts and store closings today, the Kansas City Star reports. As it falls further behind in the wireless industry, the company will slash 4,000 jobs and 1,600 contractor positions. It also will shut 125 stores—8% of its total—and...

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