hotel industry

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Marriott CEO Praised for 'Lesson' in Leadership

Arne Sorenson doesn't sugarcoat the bad news, still offers hope in video

(Newser) - The hotel industry is among the hardest hit in the coronavirus outbreak, with massive layoffs underway and growing fears that many hotels may never reopen. The world's largest hotel company, Marriott International, is no exception, as a video released last week by CEO Arne Sorenson makes clear. But Sorenson...

Congress to Examine 'Most Hated Fee in Travel'

Maybe you've encountered them: resort fees

(Newser) - The hotel industry may have to open up about its pricing if a new bill turns into law, the San Francisco Chronicle reports. The Hotel Advertising Transparency Act of 2019—introduced by Rep. Jeff Fortenberry, R-Neb, and Eddie Bernice Johnson, D-Texas—would make it illegal for hotels and other accommodation...

UK Holiday Inns Offer Human Bed-Warmers

Man in fleece suit will take off the chill for you

(Newser) - Do you love it when your bed has that already-slept-in feeling? Then Holiday Inn is the hotel for you, friend. The chain is testing human bed-warmers at three locations in England. Request the service, and “a willing staff-member” will don a one-piece fleece sleeper suit and slip between your...

Anonymous Posters Bedevil TripAdvisor

Hotel ranking site shows dangers of crowdsourcing

(Newser) - Some recent snafus have taught TripAdvisor the hard way that crowdsourcing may be powerful, but it isn’t always reliable. In one recent incident, a new boutique hotel shot to the top of the site’s Miami Beach hotel rankings on a flood of positive reviews—until one reviewer implied...

Aruba Resort Pays Guests to Make Babies

Resort's $300 'conception credit' inspired by coral reproduction, naturally

(Newser) - Getting knocked up really pays off, at least at one Westin resort in Aruba, USA Today reports. In honor of coral's spawning season, couples who shell out $399 for a daily package are eligible for a $300 “conception credit” toward their next vacation—if they conceive during their stay....

Hotels Woo New Cash Cow: Kids

(Newser) - Families are traveling more often, and recession-battered hotels are ramping up their kid-friendly offerings, the Boston Globe reports. Rooms occupied by families with children accounted for 27% of the total in 2008, up from 25% in 2004, and lodgings are watching the trend. Whether it's free Wii, a dog to...

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