Al-Qaeda's New Service: Complaints Dept.

Notice welcomes public concerns in Syria
By Matt Cantor,  Newser Staff
Posted Jun 3, 2013 7:49 AM CDT

(Newser) – Having taken over some of the civilian government in the Syrian city of Raqqa, al-Qaeda is ready to hear from the public. "Anyone who might have a complaint against any element of the Islamic state, whether the Emir"—a leadership position—"or an ordinary soldier, can come and submit their complaint in any headquarters building," said a notice. "The complaint should be in writing, provide details, and give evidence."

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"We promise that we will ensure accountability for anyone committing violations, and they will be sent to the Sharia court of Iraq and al-Sham," a reference to al-Qaeda's regional operations. Frequent local protests on a range of governing issues may have prompted the Raqqa posting, the Telegraph notes. Leaders tried, for instance, to ban smoking, but the effort flopped, according to activists. (Read more al-Qaeda stories.)

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