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4 States Hit by 911 Outages
Light Pole
Knocked Out
911 Calls

Light Pole Installation Knocked Out 911 Calls

Emergency calls were waylaid in multiple states

(Newser) - A cause has been identified in the 911 service outage that affected multiple states on Wednesday: A crew cut into a fiber line while installing a light pole in Kansas City, the AP reports. Lumen Technologies said Thursday that its line that was snapped, though the light pole was somebody...

Special Request in Lloyd Austin's 911 Call: Be 'Subtle'
911 Call for
Lloyd Austin
Is Out

911 Call for Lloyd Austin Is Out

Aide asked for ambulance heading to defense secretary's home to be 'subtle' about it

(Newser) - Lloyd Austin was released from Walter Reed hospital on Monday, two weeks after being secretly admitted for complications following surgery for prostate cancer. Now, audio is out of the call requesting an ambulance be sent to the defense secretary's Virginia home on New Year's Day, with a special...

This City's Self-Driving Cars Are Causing Oodles of 911 Calls

San Francisco logged nearly 100 emergency calls about autonomous cars in second half of 2022

(Newser) - Traffic in San Francisco was, well, weird during the last half of 2022, and fingers are being pointed at the city's autonomous vehicles. Per a Wednesday letter from the San Francisco County Transportation Authority to the California Public Utilities Commission, there were a whole lot of 911 calls (92,...

Teen Being Robbed Calls 911, Talks to Her Mom

Teri Clark, a New Orleans dispatcher, handles most harrowing call of her career

(Newser) - In the annals of memorable 911 calls, this one stands out. When 16-year-old Tenia Hill called police in New Orleans to report a robbery in progress, her own mother answered, reports WDSU . Tenia had been working her part-time job at a McDonald's when an armed robber forced her and...

In Hours Before Seoul Surge, Worried 911 Calls

National police chief concedes law enforcement response was 'inadequate'

(Newser) - The deadly crowd surge in Seoul over the weekend, which left more than 150 dead and dozens injured during festivities celebrating Halloween, took place about four hours after an initial 911 call had been placed, warning that the number of people crammed into a narrow alley in the Itaewon district...

People Called 911 to Complain About Active Shooter Alert

Mounties say they issued the alert 'at the appropriate time' during rampage

(Newser) - Public safety officials in Langley, British Columbia promise to review the decision to issue public emergency alerts during a shooting rampage Monday, but they say the decision was appropriate, and they’re not happy with the way some citizens responded. Per CTV News, the first cellphone alert was issued at...

Chief Didn't Bring Police Radio to School

Pete Arredondo might not have known at first about the 911 calls coming from the classroom

(Newser) - The school district police chief who took charge of the response to the Uvalde shootings arrived quickly at Robb Elementary, while shots were still being fired inside. But Pete Arredondo didn't have a police radio with him, the New York Times reports. He called a police landline on a...

Lawmaker: Chief at Scene Wasn't Told of 911 Calls

Uvalde had a 'system failure' in communicating information, state senator says

(Newser) - The commander overseeing police during a shooting at an elementary school in Uvalde, Texas, was not informed of panicked 911 calls coming from students trapped inside, and it's unclear who at the scene was aware of the calls as the massacre of 19 students and two teachers unfolded, a...

Locksmith: My Customer Had '911' on Her Hand

'That kind of was another little red flag'

(Newser) - A locksmith visiting a Utah woman's home noticed something odd: She held up her hand with "911" written on it. Then she did it again. "That kind of was another little red flag," said Greg, who kept his last name private, per Fox 13 . "And...

A Library Voiced Its Support for BLM. A Sheriff Pounced

Dan Coverley has backtracked since telling Nevada library not to call 911

(Newser) - A Nevada library recently posted a proposed statement on diversity and inclusion, and it didn't sit well with the county sheriff. The Douglas County Public Library "denounces all acts of violence, racism, and disregard for human rights. We support #Black Lives Matter," the library wrote in the...

YouTube Star Calls 911 on Ex-Predator Host Hansen

He came knocking on Onision's door amid accusations of child grooming, emotional abuse

(Newser) - The alleged predators used to knock on Chris Hansen's door. Now he's knocking on theirs, and his most recent mark, a famous YouTube star, wasn't having it. The Daily Dot reports that the 60-year-old former host of To Catch a Predator now runs a YouTube channel called...

Man Complains About Amber Alert, Gets Arrested

Canadian man complained he had been trying to rest

(Newser) - When police in Ontario, Canada, put out an Amber Alert for five missing children, a man called 911 within minutes—to complain about the alert. Police say 70-year-old Hamilton resident Doug Bagshaw was arrested and charged with mischief because he called 911 when there was no emergency, trying to "...

With Family Held Captive in Car, Mom Got an Idea

Driver-boyfriend arrested thanks to 'Please call 911' sign: cops

(Newser) - A New York woman's quick thinking made quick work of an alleged crime against herself and her three children Tuesday. The woman, her 13-year-old son, and her twin 3-year-olds with autism were being held captive on threat of violence in a car driven by the woman's boyfriend when...

Girl Told to Clean Room Calls 911 on Parents

Police say 9-year-old got a 'talking to'

(Newser) - Police in Ontario have told parents to make sure their children know that 911 is a number to be called in emergencies only—and it is not an emergency when your parents ask you to clean your room. The Ontario Provincial Police say they rushed to a residence in Simcoe...

Man Arrested After Phone Won't Stop Calling 911

Nathan Hawkins says phone would call 911 on its own when he slept with it in his pocket

(Newser) - Police in Ohio say they've arrested a man after receiving random 911 calls for months from his apparently malfunctioning cellphone, the AP reports. According to the Review in Alliance, Sebring police arrested 33-year-old Nathan Hawkins Oct. 5 on a felony charge of disrupting public service.

Mom Sues T-Mobile Over Baby's Death
Mom Sues T-Mobile
Over Baby's Death

Mom Sues T-Mobile Over Baby's Death

Suit claims glitch prevented babysitter from getting through to 911 after Brandon Alex fell

(Newser) - The mom of a baby who died after his babysitter was put on hold with 911 for more than half an hour has filed a lawsuit against T-Mobile for a system glitch that may have contributed to the boy's March death. The Dallas Morning News reports the complaint filed...

Woman Shot Dead Was Told by Cops to 'Stop Calling 911'

Body cam video shows Fla. police noting Latina Herring's 'false accusations'

(Newser) - Body cam video released by police in Sanford, Fla., after a man allegedly went on a shooting spree last week that killed his girlfriend and her 8-year-old son, shows cops scoffing at the woman's "false accusations" and telling her to "stop calling 911," WESH reports. In...

Woman Locked in Trunk of Car Saved by Old Flip Phone

A 911 dispatcher texted the woman using the office's emergency cellphone

(Newser) - A North Carolina woman allegedly locked in the trunk of a moving car by her boyfriend was saved by a quick-thinking 911 dispatcher and a lowly flip phone, ABC News reports. The 29-year-old woman called 911 around 4am Jan. 14. The woman had gotten in a fight with her boyfriend,...

911 Operator Accused of Hanging Up on Callers

Crenshanda Williams is charged in Houston

(Newser) - "Ain't nobody got time for this," a former Houston 911 operator was recorded as saying as she allegedly hung up on a security guard calling to report a street-racing incident. NBC News reports 43-year-old Crenshanda Williams is being charged with interfering with emergency telephone calls, a misdemeanor,...

Police Violence Leads to Far Fewer 911 Calls

Especially in black neighborhoods

(Newser) - The so-called "Ferguson Effect" says homicides go up after high-profile police-on-citizen violence because police become too worried about being investigated for use of force. But the Milwaukee Journal Sentinel reports a new study published Thursday has another explanation. Researchers found that 911 calls related to crime dropped 20% in...

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