Michelle Icard starts her days with a cup of tea at a North Carolina Starbucks. But on Monday, her morning ritual was ruined by the overheard conversation of a trio of "very pretty, very boisterous, horribly behaved" teen girls who were making fun of classmates and complaining about "crappy" presents they've received. "I am crawling out of my skin," the author and parenting expert wrote in a Facebook post during the encounter. The conversation, she said in a subsequent blog post, "couldn't have been written in a more cliché-mean-girls way by a Hollywood scriptwriter." In a Facebook comment, someone suggested Icard "buy them another round and attach a note to the cups about their behavior." And that's pretty much what she did, per People.
After leaving to do some grocery shopping, Icard, 43, returned to Starbucks and gave her note to the girls after ordering them free Mini Frappucinios. "I heard you talk about a girl who sang a song about being lonely in the talent show—and you laughed," it read in part. "You are smart and you are pretty. It would take nothing from you to also be kind." The "best-case, but far-fetched" scenario, she tells the Chicago Tribune, is that the girls would realize they were being unkind. "My best realistic scenario is they laughed it off or thought, 'What a weird old lady,' but they went home and one of them was thinking, 'I felt a little funny saying that stuff, and now I know why.'" As for focusing on the girls' appearances: "I thought it was important to speak their language before I delivered my point," Icard writes on her blog. (There will be plenty of room for mean girls at Starbucks' largest store ever.)