Health Dept: Site's Biggest Problems Fixed

Site functional 90% of the time: White House
By Matt Cantor,  Newser Staff
Posted Dec 1, 2013 4:00 PM CST
Health Dept: Site's Biggest Problems Fixed
This photo of part of the website is photographed in Washington, on Nov. 29, 2013.   (AP Photo/Jon Elswick)

As December begins, the ObamaCare website's biggest issues have been addressed, says the White House—though smaller problems remain, the AP reports. "The bottom line: on December 1st is night and day from where it was on October 1st," says Jeffrey Zients, a White House official leading the repairs. "The site is now stable and operating at its intended capacity." After extensive improvements, the site is functioning more than 90% of the time, the administration says, per the New York Times; that's compared to 40% at times in October.

The administration says it's fixed 400 issues; it hasn't said how many are left to go. How accurate are its claims? "There's not really any way to verify from the outside that the vast majority of people who want to enroll can now do so, but we'll find out at least anecdotally over the coming days," says a rep for the Kaiser Family Foundation. The head of the House intelligence committee, meanwhile, is voicing concern: "The security of this site and the private information does not meet even the minimal standards of the private sector," says Rep. Mike Rogers. Among the improvements, via the AP:

  • Visitors are spending about 20 minutes to a half an hour on the site.
  • The system response time is less than a second.
  • The site's error rate is less than 1%, compared to an earlier 6%.
  • A team is keeping an eye on the site's health 24/7.
(Read more stories.)

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