restaurant industry

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Restaurant Takes Day Off After Customers Make Staff Cry
Restaurant Takes Day Off After
Customers Make Staff Cry
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Restaurant Takes Day Off After Customers Make Staff Cry

One patron told a server, 'I hope you get hit by a car'

(Newser) - It’s not news that people sometimes aren’t at their best at a restaurant. But telling a server you hope they get hit by a car is a special level of unkind. That sort of behavior—things that made the staff cry—is why a Massachusetts restaurant shut down...

Restaurants Struggle to Keep Ketchup in Stock

Thanks, COVID

(Newser) - In the grand scheme of a pandemic, it's not so bad. Still, the Wall Street Journal reports on an unexpected hiccup related to COVID—a ketchup shortage. The issue is most pronounced for restaurants scrambling to find supplies, particularly of ketchup packets, which are deemed safer than shared bottles....

'Year-End Victory' for Restaurants May Not Please Servers

Labor Dept. says employers can mandate tipped workers share their tips

(Newser) - New changes to Labor Department rules are being called a "year-end victory" for the restaurant industry, per the National Restaurant Association—though servers who rely on tips to boost their sub-minimum-wage pay may not be giving it an enthusiastic thumbs-up. Fox Business reports on a revision made final Tuesday...

NYC Restaurants Consider a Ban of Their Own

Unhappy about suspension of indoor dining, owners discuss not serving Cuomo or de Blasio

(Newser) - The coronavirus restrictions on restaurants have sparked large demonstrations in New York City, and now a group of restaurant owners is considering a more targeted response. After a ban on indoor dining was reinstated, there's talk in the industry of implementing a ban on Gov. Andrew Cuomo and Mayor...

Cuomo Reinstates City's Indoor Dining Ban

Growing hospitalization rates in New York concern governor, de Blasio

(Newser) - Rising hospitalization and coronavirus positivity rates have triggered a shutdown on indoor dining at New York City restaurants, Gov. Andrew Cuomo announced Friday. The ban will take effect Monday, WNBC reports. Mayor Bill de Blasio acknowledged that the suspension of indoor dining will be painful, saying resumption last month brought...

Amid Pandemic, Rats Getting Increasingly Desperate

As restaurant Dumpsters suffer, so, too, do rodents

(Newser) - Nearly 100,000 Americans are dead , almost 40 million are unemployed , and now the Washington Post informs us that even the lowly rat is suffering amid the pandemic as shuttered restaurants means "trash bins are no longer overflowing with scrumptious leftovers hordes of rodents subsisted on." That's...

End of the Buffet Line? Fans Take News Hard

Model doesn't seem to work during or after a pandemic

(Newser) - Restaurants of all sorts face an uncertain path to reestablishing a thriving business. But the prospects for buffet restaurants appear especially bleak during the pandemic. So none of the 97 Souplantation and Sweet Tomatoes restaurants will reopen, the company announced this week. The FDA had recommended closing down self-serve stations,...

Food Delivery Apps? 'Let Them Burn'
Food Delivery Apps?
'Let Them Burn'
OPINION

Food Delivery Apps? 'Let Them Burn'

'Food & Wine' writer says Grubhub, DoorDash are hurting restaurants with excessive commissions

(Newser) - Few restaurants remain open for people to frequent during the pandemic, though many eateries continue to offer takeout and delivery options. And tapping into delivery apps like Grubhub, Uber Eats, and DoorDash is an easy way to get meals brought right to your doorstep—though Khushbu Shah would be happier...

Only One Restaurant's Stock Is Up From Last Year

Domino's is up almost 8% in 2020

(Newser) - The novel coronavirus continues to wreak havoc around the globe, and restaurants are nervously keeping an eye on things as more people hole up at home to practice social distancing . One chain in particular, though, has been doing so well that it's "making analysts nervous," per MarketWatch...

Jamie Oliver 'Devastated' About Chain's Collapse

Chef's British restaurant chain has filed for bankruptcy protection

(Newser) - Celebrity chef Jamie Oliver's British restaurant chain filed for bankruptcy protection on Tuesday, partly due to increased competition and escalating rents in local commercial districts. The insolvency put 1,300 jobs at risk and reignited worries about local retail and food outlets in Britain, reports the AP . "I'...

Hawaii Moves to Ban Restaurant Plastic

'Our state can once again take the lead in protecting our environment'

(Newser) - Hawaii would be the first state in the US to ban most plastics at restaurants under legislation that aims to cut down on waste that pollutes the ocean. Dozens of cities across the country have banned plastic foam containers, but Hawaii's measure would make it the first to do...

IHOP Just Flipped One Letter in Its Name

But no one knows yet what the 'b' in 'IHOb' stands for

(Newser) - First it was International House of Pancakes, then just IHOP, and now … IHOb? A cryptic tweet Monday from the restaurant chain notes a coming rebrand, though it's not saying what the "b" stands for; that reveal will come on Monday. "We're serious about the quality...

Big Winners at the 'Oscars of Food'

Time to start calling in your reservations

(Newser) - Though the Met Gala probably drew more eyes, Monday night also marked the "Oscars of the food world," per Eater . Some 600 culinary professionals voted to honor some of the top chefs, restaurants, and restaurateurs in the country at the James Beard Awards in Chicago. Since you'll...

OpenTable Sorry for Employee's 'Disgraceful' Scheme

Worker fired after logging 300 fake reservations on rival service

(Newser) - Tactics are apparently rough in the business of online dinner reservations. An employee for OpenTable, the nation's No. 1 such service, made 300 fake reservations over three months at dozens of Chicago restaurants through rival service Reserve, reports Eater Chicago . The idea was to make Reserve look bad. As...

Celeb Chef Steps Down After Sexual Harassment Uproar

John Besh will put 'full focus on his family,' says restaurant group's new CEO

(Newser) - After a series of allegations of rampant sexual harassment , throughout the restaurant group that bears his name, chef John Besh has left. "John has decided to step down from all aspects of operations and to provide his full focus on his family," new CEO of New Orleans-based Besh...

Report: Celeb Chef Blasted for Culture of Sex Harassment

25 current and ex-employees say John Besh, biz partner fostered 'kitchen bros' environment

(Newser) - More than two dozen women are accusing a celebrity chef and his business partner of fostering a Mad Men-type atmosphere they say was overrun by "kitchen bros." An eight-month probe by the Times-Picayune found 25 current and past employees who document sexual harassment while working at John Besh'...

OpenTable's Future Uncertain Amid Competition, Complaints
Is OpenTable
Slowly Dying?

Is OpenTable Slowly Dying?

It revolutionized online reservations, but faces threats

(Newser) - It's been almost 20 years since OpenTable launched in 1998. Now seating more than 23 million diners a month in 43,000 restaurants worldwide, it's still a force to be reckoned with, but the New York Times details the company's recent devaluation and other woes, and calls...

Food Critic Gets Eye-Opener as Dishwasher for a Day

Scrub, scrub, scrub—and be wary of habanero oil

(Newser) - To be a dishwasher in a top restaurant, you need a "heroic" work ethic, says Tom Sietsema. That's just one thing the Washington Post food critic discovered after spending seven hours doing that very job. Taking a shift at Caracol, chef Hugo Ortega's 250-seat Mexican seafood restaurant...

World's Best Restaurant Lives in Manhattan

US restaurant tops Best 50 list for first time since 2004

(Newser) - Manhattan's Eleven Madison Park is now the best restaurant in the world as well as the best restaurant in America, according to the influential World's 50 Best Restaurants List . The restaurant, which serves contemporary American cuisine in a $295 tasting menu, is the first US restaurant to top...

Burger King Owner Buys Popeyes for More Than $1.6B

Restaurant Brands also owns Tim Hortons

(Newser) - Doughnuts, hamburgers, and as of Tuesday … chicken. That's what's now on the menu for Restaurant Brands International, the owner of Burger King and Tim Hortons that just raided the fast-food henhouse to buy the Popeyes Louisiana Kitchen chain for nearly $1.65 billion, per the Wall Street ...

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