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Most-Hated Firm in America Has 'String of PR Disasters'

Facebook really gets our goat, per 24/7 Wall St.
By Jenn Gidman,  Newser Staff
Posted Jan 11, 2019 12:55 PM CST
What company gets your goat?   (Getty Images/AntonioGuillem)

(Newser) – The opposite of love may be indifference, but hate is what Americans harbor for the companies that annoy, enrage, and frustrate them. And those firms fall in a variety of sectors, per 24/7 Wall St., which ranked the most loathed companies in the country based on consumer surveys, data from the employee-scoring site Glassdoor, and negative headlines. Metrics used fell under the categories of worker satisfaction, brand value, customer service, and financial performance. Public enemy No. 1, per the site: Facebook, which was hit with "a string of public relations disasters" over the past year, including revelations on how the platform messed up its handling of the Russian disinformation campaign during the 2016 election. In addition to our collective social-media nemesis, here are the 10 most-detested picks:

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