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Boeing CEO Uses the Word 'Mistake'

But Dennis Muilenburg says the company will be 'better and stronger'
By Newser Editors and Wire Services
Posted Jun 16, 2019 12:31 PM CDT

(Newser) – The chief executive of Boeing said the company made a "mistake" in handling a problematic cockpit warning system in its 737 Max jets before two crashes of the top-selling plane killed 346 people, and he promised transparency as the US aircraft maker tries to get the grounded model back in flight, the AP reports. Boeing CEO Dennis Muilenburg told reporters in Paris that Boeing's communication with regulators, customers and the public "was not consistent. And that's unacceptable." The US Federal Aviation Administration has faulted Boeing for not telling regulators for more than year that a safety indicator in the Max cockpit didn't work. Pilots are angry the company didn't tell them about the new software that's been implicated in the crashes in Indonesia and Ethiopia.

"We clearly had a mistake in the implementation of the alert," Muilenburg said. He expressed confidence that the Boeing 737 Max would be cleared to fly again later this year. The model has been grounded worldwide for three months, and regulators need to approve Boeing's long-awaited fix to the software. Muilenburg called the crashes of the Lion Air and Ethiopian Airlines jets a "defining moment" for Boeing, but said he thinks the result will be a "better and stronger company." Speaking ahead of the Paris Air Show, Muilenburg said Boeing is facing the event with "humility" and focused on rebuilding trust. He forecast a limited number of orders at the Paris show, the first major air show since the crashes, but said it was important to attend to talk to customers and others in the industry.

(Read more Boeing stories.)

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