Travelers on World's Biggest Cruise Ship Complain

They say the early sailing was a mess
By Kate Seamons,  Newser Staff
Posted May 30, 2016 8:00 AM CDT
Travelers on World's Biggest Cruise Ship Complain
The world's largest passenger ship, Harmony of the Seas, owned by Royal Caribbean, docks at Southampton, England, Tuesday May 17, 2016, ahead of her maiden cruise.   (Andrew Matthews/PA via AP)

It's the biggest cruise ship in the world, but is it ready for prime time? Not according to some of its initial customers, who tell the Telegraph about "workmen crawling all over," overflowing urinals, and long lines to get food and drinks—and to register a complaint, with a 73-year-old passenger on a 4-day trip last week saying "there were so many people lining up at guest services to complain they had to put up barriers.” Royal Caribbean says "final finishing touches" were happening during the "early sailing," which was "made possible due to the early delivery of the ship" and was a "great value."

It says the reported incidents have been taken care of in advance of the ship's official maiden voyage, which is now underway. But the Daily Echo reports some of last week's passengers want some kind of compensation for the sub-par experience, with parents complaining to the paper that safety glass hadn't been installed in some portions of the top deck. (More cruise ships stories.)

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