Airbnb Host Strands Guest in Storm Because She's Asian

Airbnb has banned the host permanently
By Evann Gastaldo,  Newser Staff
Posted Apr 9, 2017 2:56 PM CDT
Updated Apr 10, 2017 5:03 AM CDT

(Newser) – Dyne Suh and her friends were minutes away from the cabin they'd booked on Airbnb for a weekend getaway in Big Bear, Calif., when the host abruptly canceled the reservation, leaving the group stranded in a snowstorm—and told Suh she was doing so because Suh is Asian. Suh originally made the reservation for two people, but later confirmed with the host that she could add two people and two dogs to the reservation. Upon texting the host again as they approached the cabin to ask how to pay for the additional guests, Suh got this in reply (errors have been left intact): "If you think 4 people and 2 dogs ate getting a room fir $50 a night on big bear mountain during the busiest weekend of the year ..… You are insanely high." Suh argued that they had already confirmed the additional people on the reservation; the host called Suh a "con artist" and said, "I wouldn't rent it to u if u were the last person on earth."

She added: "One word says it all. Asian." When Suh responded that she would report the host to Airbnb for racism, the host replied, "Go ahead ... It's why we have trump." The incident happened over President's Day weekend, on Feb. 17, but is just now getting mainstream attention after being reported by NBC Los Angeles and KTLA, the Washington Post reports. Suh, a law student, happened to park next to a KTLA reporter moments after the text exchange; he interviewed her then, though it's not clear why the interview didn't air until recently. As Suh told concerned friends on Facebook after the incident, the group was able to find alternate lodging after driving around in the storm for hours; Airbnb refunded their original reservation cost and offered to pay for the new lodging. The site also says the host, who was contacted by NBC and KTLA but had no comment, has been permanently banned. (Nivea recently had to apologize for an ad many saw as racist.)

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