The United Airlines passenger forcibly removed from a plane is speaking out through his lawyer and daughter. Attorney Thomas Demetrio said at a news conference Thursday that Dr. David Dao is out of the hospital but will need reconstructive surgery, reports the AP. The 69-year-old suffered a "significant" concussion, a broken nose, and also lost two front teeth, says Demetrio. He adds that the ordeal was "more harrowing" for his client than fleeing Vietnam decades ago, per MarketWatch. At the news conference, one of Dao's five children thanked people for their support and expressed disbelief at what unfolded.
"What happened to my dad should never have happened to any human being, regardless of the circumstances," said Crystal Pepper, per People. "We were horrified and shocked and sickened to see what had happened to him." Demetrio said he likely will file a lawsuit on Dao's behalf, adding that airlines—and United in particular—have long "bullied" passengers. He also said the city of Chicago might be liable given that the officers who pulled Dao off the plane belong to a city police force that guards Chicago's two main airports. United CEO Oscar Munoz has apologized for the "truly horrific" incident and promised a review of policies. One change already: United will no longer ask police to remove passengers. (Read more United Airlines stories.)