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America's 10 Most Loathed Companies

Equifax tops the list
By Jenn Gidman,  Newser Staff
Posted Jan 23, 2018 9:40 AM CST
America's 10 Most Loathed Companies
Bad customer service won't endear a company to the masses.   (Getty Images/fizkes)

(Newser) – If you've ever felt neglected, ignored, or even scammed by a company, well, 24/7 Wall St. has figured out who's the best at being the worst. The site looked at a variety of consumer surveys, using three main metrics—customer service, financial performance, and how happy workers are—to see which companies Americans give an unambiguous thumbs-down to. Some of these companies are dogged by headline-making scandals, while others are simply plagued by bad service, shoddy security of customer data, or even "deceitful" business practices. Here, in ascending order, the most despised picks:

10. Cigna
9. Spirit Airlines
8. Vice Media
7. Sprint
6. Foxconn Technology Group

Read on for the top five.

story continues below

5. Electronic Arts
4. University of Phoenix
3. NFL
2. Fox Entertainment Group
1. Equifax

See the complete list here, or check out five US brands that may vanish in 2018. (Read more companies stories.)

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