Travel Nightmare Becomes 'Best Flight Delay Ever'

Allison Preiss got kicked off a United flight but walked away with a $10K travel voucher
By Jenn Gidman,  Newser Staff
Posted Mar 23, 2018 7:40 AM CDT
Travel Nightmare Becomes 'Best Flight Delay Ever'
In this March 15, 2017, photo, people stand in line at a United Airlines counter at LaGuardia Airport in New York.   (AP Photo/Seth Wenig, File)

It's everyone's travel nightmare, but in one passenger's case it (sort of) became a dream come true. The bad-dream part of things for Allison Preiss began Thursday morning at Dulles International Airport, where she says a broken seat on a full United Airlines flight to Austin, Texas, meant the lowest-fare passenger had to give up his or her seat if no one else volunteered to do so for a $1,000 travel voucher, per ABC News. No one apparently did, and Preiss was apparently the passenger who'd paid the least, as she explained in a tweetstorm. "They are kicking me off this flight," she posted. Per NBC Washington, Preiss didn't want to give up her seat because she was headed to a friend's bachelorette party.

After calling United "the WORST" and claiming the airline tried to get her to sign papers saying she willingly gave up her seat, Preiss dug the knife in by referencing some of the airline's recent headline-makers: "On the upside, I wasn't physically dragged off the plane and my dog wasn't killed on board, so I've got that going for me … which is nice," she tweeted. After going back and forth with staff on a possible cash reimbursement, United finally offered her a $10,000 travel voucher—and two $10 meal vouchers. United confirmed to ABC that "yes, we issued this voucher per our policy." As for Preiss, she calls it "the best flight delay ever" and says she's "pretty pumped" about the voucher. She also noted on Twitter: "I am going to go INSANE at Pizza Hut." (United's plan to give one of its employees $100,000 didn't go over well.)

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