Facebook Turns to Indian Workers

Company plans to double number of support centers
By Rob Quinn,  Newser Staff
Posted Mar 16, 2010 4:52 AM CDT
8 million of Facebook's 400 million users are in India.   (Faceb ook)

(Newser) – Facebook is bumping its number of support center to four with a new office in Hyderabad, India. The Indian office, the company's first in Asia, will supplement existing operations in Palo Alto, Calif., and Dublin, and a recently announced Austin, Texas office, and let the company provide better round-the-clock, multi-lingual service to its international users, a Facebook exec said in a blog post.

Facebook is expanding rapidly abroad, the exec noted, with 70% of its 400 million users—which include 8 million Indians—now coming from outside the US. The Facebook office in India will have online sales and operations teams to assist customers and advertisers but the company has no current plans to outsource its engineering and product development to India, PC World reports.
(Read more Hyderabad stories.)

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