Dropped Calls Plague New 3G iPhone

Customers complain of phone problems and rotten Apple response
By Rob Quinn,  Newser Staff
Posted Aug 16, 2008 1:00 PM CDT
The new Apple iPhone 3G up close in New York's Apple Store, Friday July 11, 2008.    (AP Photo/Ed Ou)
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(Newser) – Owners of 3G iPhones complain that their new phones are suffering from glitches, especially dropped calls—and that Apple seems keen to drop their calls when they report issues, ABC News reports. A company spokeswoman refused to comment when contacted about the iPhone problems, which also include slow web access and a lack of access to AT&T's network.

A growing number of owners are expressing frustration, both with the problems and Apple's failure to address them. Some analysts believe a rush to get the phone to market has resulted in a half-baked product, and sources say the problems are linked to a faulty chip that could require a recall, BusinessWeek reports. (Read more iPhone 3G stories.)